Overall Rating

MyBankTracker rated M&T Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

C+

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812
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M&T Bank Customer Review

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Other M&T Bank Reviews

goodtogo's Profile Image

Reviewed by goodtogo

May 20th 2015

1 out of 5 marks

Could could less about its customers

I have held an account for over 24 years with first Wilmington Trust and now M&T. Wilmington Trust was fair, kind, and gracious. M&T is cold, calculated, and rigid. I had several reasons to be involved with customer service and find them friendly, but left each time realizing they could give a rat's rear end less about me as a customer. Bye-bye M&T.

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Lyorkgmail's Profile Image

Reviewed by Lyorkgmail

May 11th 2015

5 out of 5 marks

Thank you

For being customer service orientated. You have never given me reason to leave. Today - many places don't seem to care about your business . Your staff is great. Kind and helpful!

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