I set up external transfers in order to pay a line of credit account at M&T. I closed checking and savings accounts years ago because of the terrible service and outrageous fees. didn't realize that they held transferred funds in order to apply insufficient funds fees until I came upon this site. This is exactly what happened to me! When I set up the account for external transfers, the test deposit showed up the next day. When I scheduled the monthly transfer, I gave it three days (because the test deposit showed up in one day) and guess what, it showed up the day AFTER the payment was due. This bank should be shut down or at the very least penalized for their illegal practices.
Don't even think of opening an account with M&T Bank. The customer service is horrible. In my opinion, this is the worst bank I have ever had to deal with. They freeze your account, close your account, charges annoyingly high fees and they don't even bother to inform you. This is my personal experience, learn from it and stay wise, rather than going through what I have gone through.
They're so bad i cant't even waste another minute telling you about it after i spend so much time calling branches and the 800 #. Bottom line is they suck! Also i put one start because the website made me. In my opinion they deserve no stars. Two thumbs down!