About MetLife Bank

MetLife Bank is a direct bank that has been serving customers since August 2001. Banking with MetLife Bank provides you with access to savings products that can address your specific needs. MetLife Bank offers Money Market Accounts, Savings Accounts, Cert
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Overall Rating

MyBankTracker Grade

B+
Customer Rating
Based on 3 Reviews
Mobile Banking
Quality of Mobile Services

Customer Reviews

Most Helpful Customer Reviews

adrienne s's Profile Image

Reviewed by adrienne s

Dec 1st 2010

4 out of 5 marks

Positive experience

I've had cds with metlife for one yr now.

Never had any problems opening the accts nor funding.

Renewal was easy!

NO snags or hassles.

I recommend this bank.

Is this review helpful? ▲ Yes 1 ▼ No 0

Angela V's Profile Image

Reviewed by Angela V

Nov 22nd 2010

2 out of 5 marks

Amongst the worst customer service I have ever experienced

I telephoned to open an account and while awaiting the account package, one of the reps accessed by checking account to transfer a random $10,0000 without authorization, causing an overdraft fee. When I called to inquire I was bad mouthed by a child who basically told me it was my word against the rep who took my money! A second rep said a supervisor would sort the matter out in 24 hours. 36 hours later I am still waiting and livid!!!!

Is this review helpful? ▲ Yes 1 ▼ No 0

T's Profile Image

Reviewed by T

Oct 22nd 2009

5 out of 5 marks

Great Bank with good rates and service

I have a money market account that pays above what i can get from my credit union. It comes with checks and an ATM/Debit card and i get reimbursed for ATM fees. I do everything online anyway, so it's not a big deal for me to use an online bank. I save on other metlife products as well because I also have my mortgage with them; which I also got at a much better rate than my local credit union. Over all i am very happy.

Is this review helpful? ▲ Yes 1 ▼ No 0

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