A MyBankTracker Rating

Nationwide Bank

About Nationwide Bank

Nationwide Financial Services (NFS), based in Columbus, Ohio, is part of the Nationwide group of companies, which offers diversified insurance and financial services. The group is led by Nationwide Mutual Insurance Company, which is ranked No. 108 on the Fortune 500 based on 2007 revenue.

Nationwide Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Nationwide Bank Bank Customer Reviews

  • BZ
    Reviewed By Bert Z. Oct 29, 2013

    Inactivity fee scam

    My experience is the same as others report here. If there is no activity in a six month period Nationwide charges a $5.00 monthly "inactivity fee". Activity can be a simple phone call, but you have to remember to call. Why should anyone have to do this? This is obviously a scam. I have not encountered this scam at any other similar online bank. So it's clear- find a different bank.

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  • RV
    Reviewed By Robert V. Aug 2, 2013

    Great, until they started socking me with fees.

    I had a money market account for years that I was depositing to on a regular basis. Good initial rate, no problems. Then I had a period of inactivity and they started charging "dormancy" fees (even though I had several thousand dollars in my account). So I contacted them and they refunded the charges and told me I just needed to withdraw or deposit funds periodically to avoid charges. So I did that and when my account dropped below a certain figure, they started charging a low balance fee of $8 per month. When I complained that their representative did not warn me of this when I told him I was going to take out most of the money, they refused to refund the charges. They said the charge was listed in the account disclosure statement.

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  • R
    Reviewed By renabertie Aug 5, 2015

    Watch Out for Lock Out

    I am having a horrible experience with Nationwide Bank. Shortly after opening an account and making a substantial deposit. Nationwide locked me out of my account. The didn't tell me they would be doing this. I found out when I tried to access my account. Apparently they want documentation about the account that the $ was transferred from. I don't understand why they care about were the money came from, and I'm very disappointed that they didn't tell me that they wanted more info before processing the transfer and locking me out.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
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