About Nationwide Bank

Nationwide Financial Services (NFS), based in Columbus, Ohio, is part of the Nationwide group of companies, which offers diversified insurance and financial services. The group is led by Nationwide Mutual Insurance Company, which is ranked No. 108 on the Fortune 500 based on 2007 revenue.
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Overall Rating

MyBankTracker Grade

B+
Customer Rating
Based on 9 Reviews
Financial Health
Based on Texas Ratio: 0.79
Bank Fees
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Mobile Deposits
Mobile Deposits
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Customer Reviews

Most Helpful Customer Reviews

Joni's Profile Image

Reviewed by Joni

Feb 23rd 2011

5 out of 5 marks

Nationwide Bank Credit Card Review - THE BEST CREDIT CARD IN MY WALLET

This is the best credit card I have! Why?

1) It has an APR of 7.24%!!!

2) It came with a very VERY generous credit line.

3) 1% cash-back reward on all purchases every month.

4) I've had 2 automatic credit line increases since I've opened the account.

The downside (which doesn't effect me at all) is that I'm not sure if the 7.24% APR is still being offered. I think the lowest now might be 11.24%.

Is this review helpful? ▲ Yes 5 ▼ No 0

davilajr's Profile Image

Reviewed by davilajr

Apr 10th 2014

2 out of 5 marks

Nationwide is not on my side

I recently applied for a HELOC at Nationwide solely based on a quick review of lenders and their HELOC rates. Shortly after submitting and documenting my application, I contacted Nationwide because I had not received status of my application. The rep on the phone was courteous and, after reviewing his computer system, told me that the underwriting team needed a couple more documents related to my income tax returns and income which I immediately provided.

Weeks went by and I then received an email indicating that they have made a decision on my application and that were unable to approve my application at this time. The email also said Nationwide would contact me by mail explaining its decision. Again, weeks went by and nothing came which prompted me to call them. I spoke to a lady who, from the beginning, sounded as if I had stolen one of her children from her home. She said the underwriting team had disapproved my application because I had not lived in the home more than six months. Where they obtained that information escapes me, I completed the application myself and showed them I had owned the property since 2010. By the way, my attempt to inquire where that information was taken from triggered a one way conversation from the rep to me to the point that I had to ask her why she was upset at me. She wouldn't provide me a direct name or contact person to resubmit evidence of my home ownership and simply said I needed to fax it to the number she was giving me.

Anyway, Nationwide did not bother to contact me to confirm any information prior to, unilaterally, dismiss my application and sent me an explanation letter that never came. Having read the reviews others have provided here, I decided that Nationwide is not for me and will not follow up or attempt to support my application. Some reps at Nationwide are rude and simply not customer service oriented. They do not seem to have time for customers and their issues.

Is this review helpful? ▲ Yes 1 ▼ No 0

ptunis's Profile Image

Reviewed by ptunis

Dec 23rd 2013

1 out of 5 marks

Do Not Opt for the Insurance Debit Card if You Are Settling a Claim!

I will caveat my review by saying that Nationwide has done a good job providing me service after a truck rear-ended me a few weeks ago. However, when the time came to disburse the total of my vehicle, I was given the option to receive a Nationwide debit card or a check. The rep went the extra mile in relation to the debit card, talking about how much quicker and user-friendly it would be.

Not the case. There is no funds transfer capability, so if you want to transfer the money to your account, you have to do a cash advance through a bank that has agreements with Visa. If your bank uses MasterCard, like me, the option you are given is to withdraw thousands of dollars from an ATM in $20 increments and then deposit the cash. I called Nationwide and was told I could cancel the card and a check would be overnighted. I was charged a $10 fee, and then told it would be at least 7 business days before I would receive a check. The period after an accident is frustrating enough. Save yourself from this additional headache!

Is this review helpful? ▲ Yes 1 ▼ No 1

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Bank Rates

NAME RATE (APY) MIN TO EARN APY Min Deposit
Regular Savings

0.35%

$0

$0

NAME RATE (APY) MIN TO EARN APY Min Deposit
Interest Checking

0.10%

$0

$0

Learn More
Interest Checking

0.30%

$2,500

$2,500

Learn More
Interest Checking

0.60%

$10,000

$10,000

Learn More
NAME RATE POINTS FEES
30 Year Fixed

4.125%

0.125

$1,217

15 Year Fixed

3.125%

0.875

$1,217

NAME RATE POINTS FEES
5/1 ARM

3.125%

0.625

$1,217

NAME RATE POINTS FEES
30 Year Fixed

4.25%

0

$1,217

15 Year Fixed

3.25%

0.25

$1,217

TERM RATE (APY) Min Deposit
3 Month CD

0.25%

$0

6 Month CD

0.30%

$0

9 Month CD

0.40%

$0

12 Month CD

1.02%

$0

18 Month CD

1.06%

$0

24 Month CD

1.10%

$0

36 Month CD

1.21%

$0

48 Month CD

1.79%

$0

60 Month CD

1.95%

$0

TERM RATE (APY) Min Deposit
3 Month CD

0.25%

$500

6 Month CD

0.30%

$500

12 Month CD

1.02%

$500

24 Month CD

1.10%

$500

36 Month CD

1.21%

$500

48 Month CD

1.79%

$500

60 Month CD

1.95%

$500

Banking Fees

Type Fee National average
Monthly Inactivity

$5

On the 366th day of no activity

$7

Non-Sufficient Fund (Overdraft)

$25

$30

Stop Payment item

$20

$27

Return Deposit

$25

$14

Domestic Wire Transfer (Outbound)

$25

$22

Domestic Wire Transfer (Inbound)

$0

$9

Non-Bank ATM

$1.50

$1