No one should believe anything this bank states even if you have it in writing. I was advised to move forward on a new home build with a well deserved Pre-Approval. I had a written promise from an underwriter that this loan is assured even with being 2 months short of a 2 year job history (my only obstacle). I went forward with the new home build and now 10 months later the home is complete and upon receiving the letter of occupancy from the builder, I have likewise received news that the loan has now mysteriously been declined. They had no problem charging the 475$ to do the appraisal at my expense, but yet declined my loan. I have great credit, no debt, a great income, assets and 20% down. Nothing has changed and even the appraisal came well above the purchase price. No explanation no apology just a a simple "sucks to be you". Now days away from closing and no loan I am forced to find a solution and fast. The bottom line is that this bank and it's underwriter set me up to fail. The irony of this is that my uncle is a well known politician that's defends banks and their effort to regain control over risk. I was able to get his unbiased view and to put it as he stated it "they screwed you over"
DO NOT USE THIS BANK FOR ANY PURPOSE!! They are misleading and do not keep their word!
They don't have any flexibility and rude. Worst bank to deal with. They don't know how to do good to customers. I didn't intend to do mortgage with them, but they bought off my mortgage. However, they are surely one of the worst bank in the world. Oh, btw, their online system sucks in foreign access and the website is like from technology of 80s.