Overall Rating

D+
Grade

New York Community Bank Report Card

Overall rating score 17%
Customer Rating
Financial Health
Number of Locations

245
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New York Community Bank Customer Review

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NJ_resident's Profile Image

1 out of 5 marks

Reviewed by NJ_resident

Dec 21st 2011

Horrible

I joined when they were my local credit union. As a CU, they were tops. As NY Community Bank, they were the worst.

The worst of the worst-- they failed to pay my mortgage to Wells Fargo. They claimed I wasn't authorized to pay my mortgage electronically, though I had done so for a decade. Had a 3-way conference call with NY Comm Bank, Wells, and me so Wells would hear the BS for themselves. After the phone call, Wells said they'd waive all late fees, charges and so on (due to NY Comm Bank's failure to transfer money), mail Wells a check and change banks.

There's more, but I won't bore you.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other New York Community Bank Reviews

ypwalter's Profile Image

Reviewed by ypwalter

Mar 22nd 2014

1 out of 5 marks

Worst Mortage Company

They don't have any flexibility and rude. Worst bank to deal with. They don't know how to do good to customers. I didn't intend to do mortgage with them, but they bought off my mortgage. However, they are surely one of the worst bank in the world. Oh, btw, their online system sucks in foreign access and the website is like from technology of 80s.

Is this review helpful? ▲ Yes 1 ▼ No 0

nomynycb's Profile Image

Reviewed by nomynycb

Mar 19th 2014

1 out of 5 marks

Short this company, very poor.

Below standards and very poor, short sell youll be fine.

Is this review helpful? ▲ Yes 1 ▼ No 0

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