It took about an hour and a half to fill out paperwork for first account because service was so slow. As it is, it was my second visit because service was so slow the first time, I waited half an hour to open a new account. After the new account was opened, I deposit $1300 check. It did not clear in three days. I went to the bank to ask if there was a problem. They said that for new accounts it can take up to a month for a first check to clear. WTF? Something about the routing number. This is totally unacceptable BS. I am intending to move to another bank ASAP as soon as this money clears and I can withdraw it.
Signed up for automatic payment for mortgage. Called to check status but they said in process. 2 months later, not activated still. Called and they said that did not receive my mail! I faxed again and 15 days checked back but nothing happened yet. Really poor banking system!!!!