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Northwest Savings Bank Customer Review

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Easypayments's Profile Image

3 out of 5 marks

Reviewed by Easypayments

Oct 2nd 2011

Poor

Northwest Savings Bank has become very difficult to work with on mortages/loans. Their processing time has slowed down and it now takes up to 60 days for them to close on a real estate loan. Another problem for the consumer/customer and real estate agents is the bank losing paperwork, buyers are asked to re-submit documents for a second time and in some cases a third time. The loan officer/managers are poor on communicating with all the parties involved with the loan. Over all I think the bank now take the "I don't care attitude". What I don't understand is that NWS is spending a lot of money on advertising to get new customers but yet they don't take care of the ones they all ready have and it is time for the customer to stop using this bank and look for a better one which there are many available.

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Other Northwest Savings Bank Reviews

melindalaird71's Profile Image

Reviewed by melindalaird71

Aug 1st 2014

3 out of 5 marks

Banking

This bank makes things so inconvenient by closing at 6 and I get off work at 6.My job doesn't have direct deposit either. Other banks close at 7 might close my account here and go elsewhere.

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JSMIT349's Profile Image

Reviewed by JSMIT349

Dec 10th 2013

5 out of 5 marks

BGREATANK WARM FRIENDLY SMALL TOWN ATMOSPHERE "WERE EVERYONE KNOWS YOUR NAME, THE QUALITY OF SERVICE FROM THE TELLERS ,

GREAT BANK .WARM FRIENDLY SMALL TOWN ATMOSPHERE "WERE EVERYONE KNOWS YOUR NAME, THE QUALITY OF SERVICE FROM THE TELLERS THE MANAGERS, AND EVEN THE SECURITY GUARDS IS EXCELLENT. I HIGHLY RECOMMEND THIS BANK,

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