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B+
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Old National Bank Customer Review

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fishdaylily1's Profile Image

1 out of 5 marks

Reviewed by fishdaylily1

May 27th 2011

Bad

Their customer service in thier call center SUCKS. They can not do anything for you. You need to go to a branch to get anyting done. They screwed up my auto loan with them.

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Other Old National Bank Reviews

mgehring's Profile Image

Reviewed by mgehring

Jul 22nd 2014

1 out of 5 marks

Just Another Greedy Bank

Their policies on clearing checks is ridiculous and archaic. When they bounce an item they still take the money out of your account and don't give it back until the next day so that they can bounce more items. When they do clear items, they clear them largest amount to smallest "because they think the larger items are the most important items", even if the large items bounce and all the smaller items could clear.

In my opinion, the very least that they could do better is, if you're not going to pay an item, don't take the money. If you're going to take the money, pay the item. It's that simple.

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Adam G's Profile Image

Reviewed by Adam G

Nov 24th 2010

5 out of 5 marks

Great Customer Service

I have been with them for several years now since leaving Fifth Third Bank. I always appreciate the fabulous and personal customer service.

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