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Linda D's Profile Image

Reviewed by Linda D

Jun 19th 2010

kind everytime

they are old school. very kind and personable each and every time. i bank with them daily with my work. they are located in la verne,ca.

Is this review helpful? ▲ Yes 2 ▼ No 0

RichardR's Profile Image

Reviewed by RichardR

Apr 16th 2011

They've mishandled 3 of my HAMP applications in 10 months

They've mishandled 3 of my HAMP applications in 10 months. THEN IT TOOK THEM "LESS THAN 5 MINUTES" TO "REINSTATE" ME FOR $7500 AFTER THEY SUED ME FOR FORECLOSURE WHEN I OWED THEM $3500!!!!!

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jgriffiths's Profile Image

Reviewed by jgriffiths

Apr 24th 2014

Terrible customer Service

They mistakenly kept a lein on my property because of an old home equity loan from 6 years ago that they didn't close our properly. Now I'm trying to refinance and can't because it has taken them over 4 weeks and they still can't get the lein removed. They admit it was their mistake, but just keep complaining about their backlog of data. Very frustrating.

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