About OneWest Bank

OneWest Bank is the largest Southern California based bank and is focused on delivering personalized, relationship-based banking to its customers. The bank has 78 retail branches conveniently located throughout Southern California to serve consumers and businesses, small and large. With total assets of $26 billion and $16 billion in deposits, OneWest has the size and strength to offer a wide array of banking products and services and the stability to protect its depositors.
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Overall Rating

MyBankTracker Grade

D+
Customer Rating
Based on 6 Reviews
Financial Health
Based on Texas Ratio: 28.69
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Locations & Hours

OneWest Bank Location Map
OneWest Bank Location Map
We found branches close to you and 77 nationwide.
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Customer Reviews

Most Helpful Customer Reviews

Linda D's Profile Image

Reviewed by Linda D

Jun 19th 2010

5 out of 5 marks

kind everytime

they are old school. very kind and personable each and every time. i bank with them daily with my work. they are located in la verne,ca.

Is this review helpful? ▲ Yes 2 ▼ No 0

RichardR's Profile Image

Reviewed by RichardR

Apr 16th 2011

2 out of 5 marks

They've mishandled 3 of my HAMP applications in 10 months

They've mishandled 3 of my HAMP applications in 10 months. THEN IT TOOK THEM "LESS THAN 5 MINUTES" TO "REINSTATE" ME FOR $7500 AFTER THEY SUED ME FOR FORECLOSURE WHEN I OWED THEM $3500!!!!!

Is this review helpful? ▲ Yes 1 ▼ No 0

Soniajackie06gmail's Profile Image

Reviewed by Soniajackie06gmail

Oct 25th 2014

1 out of 5 marks

Terrible Customer Service And They Play Cops!

This bank sucks! They refused to cash a check drawn on their bank, citing they couldn't take an id presented, even though it was valid! Even the additional form of id from another bank that they requested was rejected! The teller seemed like chicken, he didn't know what to do and he called his terrible, bespectacled, pimpled face manager who was even worse. I have never been denied bank services based on my id (which is a valid international passport), and the pimpled manager claimed to be an immigration officer of some sorts, claiming he wanted to see immigration documents!! Instead of solving the issue at hand, he started personalizing the matter, saying that i was unhappy because he didn't say what i wanted to hear! I had been served at this branch before, and never faced any issues until he came along with his ignorant, racist, biased attitude which was very apparent.

How the heck could he want to play psychologist cop by trying to enter a customer's mind? He obviously thought i had stolen checks, perhaps he was intimidated by the amount. He is definitely used to the welfare types, not hardworking professionals. He was too stupid even to call the issuers of the checks. When i suggested he could look at my ssn, he insisted on immigration documents. These people need to be closed. They are conducting shady business in this dinghy, dilapidated back-door entrance hell hole. I have since had my checks direct deposited, and will never step into this nasty, racist place again. Stay away from these losers.

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Bank Rates

TERM RATE (APY) Min Deposit
3 Month CD

0.30%

$1,000

6 Month CD

0.45%

$1,000

9 Month CD

0.60%

$1,000

12 Month CD

0.80%

$1,000

18 Month CD

0.85%

$1,000

36 Month CD

1.10%

$1,000

48 Month CD

1.25%

$1,000

60 Month CD

1.50%

$1,000

TERM RATE (APY) Min Deposit
3 Month CD

0.30%

$1,000

6 Month CD

0.45%

$1,000

9 Month CD

0.60%

$1,000

12 Month CD

0.80%

$1,000

18 Month CD

0.85%

$1,000

24 Month CD

0.95%

$1,000

36 Month CD

1.10%

$1,000

48 Month CD

1.25%

$1,000

Banking Fees

Type Fee National average
Monthly Inactivity

N/A

$7

Non-Sufficient Fund (Overdraft)

$25

$30

Stop Payment item

$20

$27

Return Deposit

$25

$13

Domestic Wire Transfer (Outbound)

$30

$22

Domestic Wire Transfer (Inbound)

$0

$9

Non-Bank ATM

$0

$1