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PNC Bank Customer Review

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WilliamBurstein's Profile Image

4 out of 5 marks

Reviewed by WilliamBurstein

Jan 5th 2013

Excellent Customer Service

The people know and greet me by name.

However, I was charged a $3.00 fee for examining a deposit, online. Never had this charge before, but I was told that is is a new fee. I checked with Suntrust, and Chase Bank, which is opening a branch nearby, and they never heard of such a fee.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other PNC Bank Reviews

Fnb53's Profile Image

Reviewed by Fnb53

Jan 23rd 2015

1 out of 5 marks

Home equity line of credit

Worst bank ever' they are too big and inefficient to provide good service. It took 9 days to process a bank to bank payment. I was forced to place a stop payment on the bak to bak draft payment. I had to go to a branch to make my home equity line payment. They receive my payment 3 days before the due date. However, they arbitrarily freeze my account. I received a piece of pauper statin that freeze my account due to default despite that they received my payment ahead of time and $19,970 more than the minimum payment. The piece of paper has initials JG, no information about my rights, nor a disclosure where to summit a grievance or complaint. I had to submit a complaint at Consumer Financial Protection Bureau to fight for this abusive behavior of PNC Bank

Is this review helpful? ▲ Yes 1 ▼ No 0

Jetfuzz2's Profile Image

Reviewed by Jetfuzz2

Jan 22nd 2015

1 out of 5 marks

Not There.

The branch on Schoenersville Road is gone. Does not exist. Please update your site.

Is this review helpful? ▲ Yes 1 ▼ No 0

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