Overall Rating

MyBankTracker rated PNC Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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PNC Bank Customer Review

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WilliamBurstein's Profile Image

4 out of 5 marks

Reviewed by WilliamBurstein

Jan 5th 2013

Excellent Customer Service

The people know and greet me by name.

However, I was charged a $3.00 fee for examining a deposit, online. Never had this charge before, but I was told that is is a new fee. I checked with Suntrust, and Chase Bank, which is opening a branch nearby, and they never heard of such a fee.

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Other PNC Bank Reviews

Allison's Profile Image

Reviewed by Allison

May 26th 2015

5 out of 5 marks

Attentive Staff, Helpful Manager

The customer service at this PNC branch has exceeded my expectations. Manager David Landals helped me get organized in a way that has helped me grow my business. I recommend that any young entrepreneur or start up to get signed up with their business banking services as it can be difficult for an artist/creative person to get organized. David's patience and zen-like quality made it much easier.

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Aero1987's Profile Image

Reviewed by Aero1987

May 22nd 2015

1 out of 5 marks

Played around

I was at this bank to open a new bank account. Since i had a negative account that was closed and i paid it in full after a month, the pnc verification center wanted the branch manager to request a bypass code.

The branch manager MARY SUDHERS acted as if she tried her best and i believed her. Later when i talked to the pnc over phone, they weresurprised to see that she had denied me to request the code and the bank was ready. Dont go to her.

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