Overall Rating

MyBankTracker rated PNC Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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2,974
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PNC Bank Customer Review

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WilliamBurstein's Profile Image

4 out of 5 marks

Reviewed by WilliamBurstein

Jan 5th 2013

Excellent Customer Service

The people know and greet me by name.

However, I was charged a $3.00 fee for examining a deposit, online. Never had this charge before, but I was told that is is a new fee. I checked with Suntrust, and Chase Bank, which is opening a branch nearby, and they never heard of such a fee.

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Other PNC Bank Reviews

swenger1's Profile Image

Reviewed by swenger1

Mar 4th 2015

5 out of 5 marks

This bank is great. New style, great service.

Hi everyone. This is a great neighborhood bank servicing the Worthington area. I have never had an issue here. Every teller and personal banker has been friendly and easy to deal with. I personally have never used their investment services. However, I am pleased to utilize their other products (business checking, personal checking, virtual wallet). I mostly interact with Victoria, Adam, and Steve. Keep up the good work, guys. I'll be continuing to stop by.

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lsteen's Profile Image

Reviewed by lsteen

Mar 4th 2015

5 out of 5 marks

Happy to be here!

We recently moved to the area and started using the PNC branch at Silver Springs Square. Not much of our banking was done with PNC but now it will be our primary bank. ALL the tellers we have had to interact with have been pleasant, efficient and willing to help in any way.

Thank you, Linda Steen

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