Overall Rating

MyBankTracker Grade

B+
Customer Rating
Financial Health
Bank Fees
Bank Rates
Mobile Deposits
Mobile Banking

Featured Rates

2,974
Branch Locations

PNC Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank News
CIT Bank
Add
Bank Rates
TD Bank
Add
Bank Rates
BB&T
Add
Compare Banks

PNC Bank Customer Review

Post a review
G's Profile Image

5 out of 5 marks

Reviewed by G

Jul 8th 2010

Friendly service, feature-filled online banking, sometimes makes mistakes though

For a large bank, PNC has made me feel like an important customer even though I don't have much money. I give them 5 stars because they exceed my expectations. If I had lots of money, though, I would be disappointed that they sometimes make mistakes.

I have the free consumer checking account.

Pros

* Friendly and prompt service, easily reached on the phone, online, and in person

* Excellent online banking app that is constantly in development

* Online bill payment: they will cut checks to arbitrary payees and mail them for you. The whole process takes 4 maybe 5 days. I save money on stamps and never have to order checks.

Cons

* They sometimes make mistakes: When they sent me a replacement check card, they said the PIN would remain the same. Well it wasn't the same and it wasn't until 2 days after it arrived that the new PIN arrived in a separate letter. Also, they incorrectly stated that a particular ATM of theirs accepted deposits.

Is this review helpful? ▲ Yes 1 ▼ No 2

Other PNC Bank Reviews

Be1960's Profile Image

Reviewed by Be1960

Nov 25th 2014

1 out of 5 marks

Horrible!

There are plenty of banks in a Hudson so stay away from PNC! They can't even return several phone calls!

Is this review helpful? ▲ Yes 1 ▼ No 0

Sylvester7's Profile Image

Reviewed by Sylvester7

Nov 21st 2014

5 out of 5 marks

Those People At PNC Are So Nice

This is a quote from my 18 yr old grandson who doesn't know much about banking as yet. He went in to cash a check that i had written to him. He was nervous because he had never done that before. I just got a text from him saying "those people at pnc are so nice! " he is working with another bank to open an account. I think because they are not as "nice" he will be changing it over to pnc. Thanks for being so kind to a young person who may turn out to be a great customer in the future. Karen b.

Is this review helpful? ▲ Yes 1 ▼ No 0

Post a review View all Reviews