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PNC Bank Customer Review

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Jlkaplan1971's Profile Image

1 out of 5 marks

Reviewed by Jlkaplan1971

Jun 22nd 2012

Horrendous

We had a home equity loan thru Nat. city. That was a great bank. I paid online and all was easy. As PNC just about every month there is a problem with the online bill pay. Today it simply will not allow me to even locate the spot to login to our home equity line so that I can pay them!

I had to call them last month and was passed around like a beach ball at a concert for hours. NO ONE knows how to do their job over there. I want to work there. They probably get paid well to do nothing but transfer calls to wrong departments and get away with being extremely rude. This bank should call it quits and let someone take over that has some class.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other PNC Bank Reviews

shell1234ny's Profile Image

Reviewed by shell1234ny

Dec 4th 2014

5 out of 5 marks

Thank the Lord for PNC Bank

I am farely new to PNC Bank, and I was in a pickle with someone cashing a check way before they were supposed to. I had a bunch of nsf fees and PNC bank helped me out and waived them all. I couldn't stop crying for all the kindness, I plan on sticking with this bank for a long time!

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Be1960's Profile Image

Reviewed by Be1960

Nov 25th 2014

1 out of 5 marks

Horrible!

There are plenty of banks in a Hudson so stay away from PNC! They can't even return several phone calls!

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