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PNC Bank Customer Review

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Jlkaplan1971's Profile Image

1 out of 5 marks

Reviewed by Jlkaplan1971

Jun 22nd 2012

Horrendous

We had a home equity loan thru Nat. city. That was a great bank. I paid online and all was easy. As PNC just about every month there is a problem with the online bill pay. Today it simply will not allow me to even locate the spot to login to our home equity line so that I can pay them!

I had to call them last month and was passed around like a beach ball at a concert for hours. NO ONE knows how to do their job over there. I want to work there. They probably get paid well to do nothing but transfer calls to wrong departments and get away with being extremely rude. This bank should call it quits and let someone take over that has some class.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other PNC Bank Reviews

Fnb53's Profile Image

Reviewed by Fnb53

Jan 23rd 2015

1 out of 5 marks

Home equity line of credit

Worst bank ever' they are too big and inefficient to provide good service. It took 9 days to process a bank to bank payment. I was forced to place a stop payment on the bak to bak draft payment. I had to go to a branch to make my home equity line payment. They receive my payment 3 days before the due date. However, they arbitrarily freeze my account. I received a piece of pauper statin that freeze my account due to default despite that they received my payment ahead of time and $19,970 more than the minimum payment. The piece of paper has initials JG, no information about my rights, nor a disclosure where to summit a grievance or complaint. I had to submit a complaint at Consumer Financial Protection Bureau to fight for this abusive behavior of PNC Bank

Is this review helpful? ▲ Yes 1 ▼ No 0

Jetfuzz2's Profile Image

Reviewed by Jetfuzz2

Jan 22nd 2015

1 out of 5 marks

Not There.

The branch on Schoenersville Road is gone. Does not exist. Please update your site.

Is this review helpful? ▲ Yes 1 ▼ No 0

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