We had a home equity loan thru Nat. city. That was a great bank. I paid online and all was easy. As PNC just about every month there is a problem with the online bill pay. Today it simply will not allow me to even locate the spot to login to our home equity line so that I can pay them!!!!! I had to call them last month and was passed around like a beach ball at a concert for hours. NO ONE knows how to do their job over there. I want to work there. They probably get paid well to do nothing but transfer calls to wrong departments and get away with being extremely rude. This bank should call it quits and let someone take over that has some class.
I will definitely be closing my account with PNC after what has happened. Over the past 2 years, with 2 different accounts that involved no risky behavior, PNC has somehow let my account numbers get into the hands of scammers. Every couple weeks I get a call from a fake law firm claiming I owe money to companies I have never used before. These scams somehow have my entire account number and Social Security Number. The only people I have ever given my ssn to are PNC and employers. Then, recently, my free checking classic became standard checking, which resulted in a 7 dollar charge to my account I have been trying to close because of this. This 7 dollar charge put me in the negative, 7 dollars. I was not notified that this change would happen. I was not told of any new charges I would be receiving. Had I known this, I would have closed my accounts sooner. However, as I hadn't received a scam call in quite a while, I was giving them the benefit of the doubt and believing they had handled it. Then, within 5 hours, I got charged this 7 dollars AND got another scam call. PNC has officially received my vote for worst company in the USA for 2014.
FOR SMALL BUSINESS OWNERS.
PNC BANK WILL CHARGE U OVERDRAFT FEES AND AFTER THAT $7.00 EVERYDAY FOR 14 DAYS.
YOU WONT BE ABLE TO CLOSEYOUR ACCOUNT UNTILL THEY'VE FINISHED CHARGING
$7.00 X 14=$98 PLUS $36 OVERDRAFT FEE.
ARE THEY HELPING YOU STAY IN BUSINESS OR OUT OF IT?
FINDA BETTER BANK.
NOT ONLY THAT PURCHASES TAKE A WHILE TO SHOW UP SO THEY CAN CHARGE YOU.