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B+
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3,005
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PNC Bank Customer Review

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mlindley's Profile Image

5 out of 5 marks

Reviewed by mlindley

Jul 26th 2012

I love this bank!

I can't imagine a world without PNC.

Is this review helpful? ▲ Yes 1 ▼ No 4

Other PNC Bank Reviews

JJStubbs's Profile Image

Reviewed by JJStubbs

Aug 29th 2014

1 out of 5 marks

PNC Financial Services

The Foreign Exchange Group lost a check and debited $2,500 from my checking account, WITHOUT NOTIFYING ME.

It took 3 calls to speak to some one, and was told "that was their proceedure". I'm still waitinfg for their supervisor to call me back, so I can suggest a process improvement.

Very poor customer service

Is this review helpful? ▲ Yes 1 ▼ No 0

NotHappywPNC's Profile Image

Reviewed by NotHappywPNC

Aug 27th 2014

1 out of 5 marks

Incompetent. Worst customer service ever! Don't do it.

This is the most incompetent bank I have ever had the displeasure of having to work with, ever! Everyone (that is when you can finally reach an individual) either claims some BS reason that a 2 year old could see though or claims they CAN'T. Can't tell you what has been done, can't release a copy of a Release of Lien to the Homeowner, can't place a tracking number on a letter: why, can't tell you.

Really, a copy of a document to be recorded, afraid that it might be recorded twice? Harm if done - none! Tracking number on a USPS envelope a $1.00. Can't tell you what the status is on your request; notes are NOT complete?

Is this review helpful? ▲ Yes 1 ▼ No 0

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