PNC bank is one of the most ruthless and profit hungry banks that I have had the chance to encounter thus far in my life. I have both a savings and checking account at this bank. I also have the displeasure of having a mortgage with this bank. The staff is unprofessional and unknowledgeable. I have had more than one identity theft occurrence with this bank and no one was able to notify me until I was ~$3500 in debt. This bank refused to reimburse me after an investigation and threatened to foreclose on my house when I had a negative balance in my account (due to the theft). Thank you family and friends for helping me out when I needed you! If there are other banking options that you can utilize, I would implore you to do so. Do not do business with this bank if you can avoid it.
I was amazed first and foremost for the wonderful treatment I got and get from the staff at this branch. The employees are wonderful, helpful and have great attitudes. What I like about my account is that I can have checking and savings all together and when I overdraw on the checking account I can transfer from my savings. I am sure a lot of banks can do that but I like the way this bank does things. Its very secure, no one is going to be able to take out of your account without the proper credentials. I am very satisfied with this institution.
I will definitely be closing my account with PNC after what has happened. Over the past 2 years, with 2 different accounts that involved no risky behavior, PNC has somehow let my account numbers get into the hands of scammers. Every couple weeks I get a call from a fake law firm claiming I owe money to companies I have never used before. These scams somehow have my entire account number and Social Security Number. The only people I have ever given my ssn to are PNC and employers. Then, recently, my free checking classic became standard checking, which resulted in a 7 dollar charge to my account I have been trying to close because of this. This 7 dollar charge put me in the negative, 7 dollars. I was not notified that this change would happen. I was not told of any new charges I would be receiving. Had I known this, I would have closed my accounts sooner. However, as I hadn't received a scam call in quite a while, I was giving them the benefit of the doubt and believing they had handled it. Then, within 5 hours, I got charged this 7 dollars AND got another scam call. PNC has officially received my vote for worst company in the USA for 2014.