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MyBankTracker rated PNC Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.


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PNC Bank Customer Review

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exoduspro's Profile Image

1 out of 5 marks

Reviewed by exoduspro

Oct 7th 2012

I've Been With PNC For 32 Years As I Am A Pittsburgh'r , Pnc Hometown And Headquarters, But I'm Done!!

A bank that once carred about their customers simply no longer does, they give lip service, thats all they do, i had all my investments, lending, and regular banking at pnc but didnt matter, they still dont care. Lip service, thats all you will get!!

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Other PNC Bank Reviews

catjako's Profile Image

Reviewed by catjako

Apr 29th 2015

1 out of 5 marks

No more coin counters

My children save their coins and this past December 2014 they had collected $79.00 in coins. I went to the HIP location in Norridge IL to deposit it in December 2014 and was told PNC no longer have coin counters and it would take 3-4 weeks for deposit to hit our account (I only received a handwritten note from the teller on a PNC paper stating it was subject to count STC.) On April 28, 2015 I told teller at the HIP branch what the dollar amount was and keep checking for this dollar amount each month with my statement and upon seeing it never was deposited I went to the branch I deposited with. I was told by the teller there was a deposit of $44.97. I told her the deposit was for $79.00 & she said it would cost me $25.00 hour to investigate. I called the PNC main number and was told it would take $25.00 for investigation and because it was over there 90 day limit they could not help me and I was out my additional money. They did not care that I and my family have been with PNC (or better to say all the other banks they acquired) for well over 40 years, I was just out my children's additional money. I do not recommend this bank, I am switching to another bank just based on all the years they made money from my family's moneys and they felt this issue was beneath them.

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Richardlees's Profile Image

Reviewed by Richardlees

Apr 28th 2015

1 out of 5 marks

Closing Account with no reason

I have been at this bank for 30 years I currently have 2 business accounts and one personal and they have decided to close them all. I have had 4 other business at this bank over the years and the new owners of my old business moved on to their bank. PNC gave me 3 days to find a new bank and change all the auto payments from this bank. If the bank can do this to me it can do it to you.


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