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MyBankTracker rated PNC Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

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PNC Bank Customer Review

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exoduspro's Profile Image

1 out of 5 marks

Reviewed by exoduspro

Oct 7th 2012

I've Been With PNC For 32 Years As I Am A Pittsburgh'r , Pnc Hometown And Headquarters, But I'm Done!!

A bank that once carred about their customers simply no longer does, they give lip service, thats all they do, i had all my investments, lending, and regular banking at pnc but didnt matter, they still dont care. Lip service, thats all you will get!!

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Other PNC Bank Reviews

catjako's Profile Image

Reviewed by catjako

Apr 29th 2015

1 out of 5 marks

No more coin counters

My children save their coins and this past December 2014 they had collected $79.00 in coins. I went to the HIP location in Norridge IL to deposit it in December 2014 and was told PNC no longer have coin counters and it would take 3-4 weeks for deposit to hit our account (I only received a handwritten note from the teller on a PNC paper stating it was subject to count STC.) On April 28, 2015 I told teller at the HIP branch what the dollar amount was and keep checking for this dollar amount each month with my statement and upon seeing it never was deposited I went to the branch I deposited with. I was told by the teller there was a deposit of $44.97. I told her the deposit was for $79.00 & she said it would cost me $25.00 hour to investigate. I called the PNC main number and was told it would take $25.00 for investigation and because it was over there 90 day limit they could not help me and I was out my additional money. They did not care that I and my family have been with PNC (or better to say all the other banks they acquired) for well over 40 years, I was just out my children's additional money. I do not recommend this bank, I am switching to another bank just based on all the years they made money from my family's moneys and they felt this issue was beneath them.

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Richardlees's Profile Image

Reviewed by Richardlees

Apr 28th 2015

1 out of 5 marks

Closing Account with no reason

I have been at this bank for 30 years I currently have 2 business accounts and one personal and they have decided to close them all. I have had 4 other business at this bank over the years and the new owners of my old business moved on to their bank. PNC gave me 3 days to find a new bank and change all the auto payments from this bank. If the bank can do this to me it can do it to you.

BE VERY CARFULL USING THIS BANK THEY WANT 1 MILLION DOLLAR COMPANIES AND UP.. (I WOULD RUN FAST)

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