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PNC Bank Customer Review

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Chris E's Profile Image

3 out of 5 marks

Reviewed by Chris E

Jun 22nd 2012

Not bad, but not great... National City was better

I banked with National City before they were bought out by PNC. National City was great to me... Now PNC is a fairly average bank, they have never been deceitful towards me, but they aren't the most helpful either. Tried to get a car loan and mortgage through them, denied for both from PNC, but happily approved at other banks. If it weren't for the Virtual Wallet being so good I would switch in a heartbeat.

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Other PNC Bank Reviews

4dave2323442334243's Profile Image

Reviewed by 4dave2323442334243

Oct 23rd 2014

1 out of 5 marks

PNC Is The Worst Bank In The World!

I have banked with all major banks over the last 50 years and i work in the lending industry! PNC mortgage is a complete joke and lie to their customers about rates, options, and do not disclose information vital to customers well being. Stay away at all costs.! You are much safer with BoA, Chase, 5/3!

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teresalutherattnet's Profile Image

Reviewed by teresalutherattnet

Oct 16th 2014

1 out of 5 marks

Worst Bank Ever

This is probably the worst bank ever. I have had many accounts there over the years. Mortgage - took forever to close the account and provide a closed letter. Signature loan - again took forver to provide a closed account letter and then sent the letter recently for another account closing. Branch is incompetent and do not follow up with requests made. Right now i have a loan that cannot go to underwriting because i am waiting for a closed letter for a small overdraft account.

Called the branch because they were supposed to fax me the letter the moment the account closed. Account was closed last week and they "forgot" to stay on top of this. It will take another day to get the letter faxed to the branch (because of course their back office won't fax the letter to me directly) and then i have to count on the branch actually faxing like they promised. As soon as this is complete; i will take my business elsewhere.

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