I banked with National City before they were bought out by PNC. National City was great to me... Now PNC is a fairly average bank, they have never been deceitful towards me, but they aren't the most helpful either. Tried to get a car loan and mortgage through them, denied for both from PNC, but happily approved at other banks. If it weren't for the Virtual Wallet being so good I would switch in a heartbeat.
I am farely new to PNC Bank, and I was in a pickle with someone cashing a check way before they were supposed to. I had a bunch of nsf fees and PNC bank helped me out and waived them all. I couldn't stop crying for all the kindness, I plan on sticking with this bank for a long time!