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B+
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3,005
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PNC Bank Customer Review

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c11ris's Profile Image

1 out of 5 marks

Reviewed by c11ris

Nov 5th 2012

Shockingly Incompetent

Too many experiences over the last 5 years to share all. High points:

Changing primary members on a business account, requiring no less than 6 visits in person only to find the original names were still on the account more than six months later.

No way (even temporarily) to raise the limit on a DEBIT card beyond $5,000. I fail to see their risk when there is 10-20x the amount requested in the account. Eventually I gave up arguing with them and just used ACH/wire transfers when necessary.

Final straw, getting dinged $3/deposit ticket accessed online ($300+ in total, yes, the fee is listed in the bowels of their fee document, but nothing notifies you as you access it online). Their response after having an account in good standing with an average balance > $100k for over 5 years? "You should have known that, it's in the fee document".

I hope the fee is worth it, I don't understand how this bank stays in business.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other PNC Bank Reviews

jprice's Profile Image

Reviewed by jprice

Feb 27th 2014

1 out of 5 marks

LOOK MORONS THAT THINK PNC IS A GOOD BANK

Type

Fee

National average

Monthly Inactivity

N/A

$6

Non-Sufficient Fund (Overdraft)

$36

$30

Stop Payment item

$33

$27

Return Deposit

$36

$17

Domestic Wire Transfer (Outbound)

$25

$22

Domestic Wire Transfer (Inbound)

$15

$8

Non-Bank ATM

$0

3% of transaction- international

$1

PNC ARE THEIVES THEY BOUGHT NATIONAL CITY AND KEPT THERE WAYS EVERYTHING THEY DO IS TO STEAL YOUR MONEY THEY MUST BE OWNED BY OBAMA F

Is this review helpful? ▲ Yes 2 ▼ No 0

desertdawg1991's Profile Image

Reviewed by desertdawg1991

Apr 29th 2014

1 out of 5 marks

Never use PNC mortgage! I'm a disabled vet and was treated like my business was waste of their time.

I went in for a mortgage and received a pre-approval for a V.A. loan. My personal experience was as bad as it gets! (I can only speak for my own experience with them). They first say my file was "lost"(not possible),&they handed me off to 3 different loan reps over the period of 3months.

I had to start all over again. I spent $4000 cleaning up all my credit and then 3 days before our closing date the idiots call me and say "well we can't do V.A. loan. We can only do conventional and 25% down! 25% down on a $43,000! Unbelievable and they actually made my credit all most 30 points lower because those idiots ran my credit over 3 different times and never gave me credit adjustment for paying all debt off! So not only did I not get to acquire this house, but I spent almost $4000 dollars.

I won't get back and my credit score is worse than when I started the mortgage process! They are the most unhelpful, incompetent mortgage team around!..do not waste your time and money with this company! I am a disabled vet and they screwed me and strung me along until 3 days before close. If they will screw a veteran they will defanitly screw you. I cannot believe they had the balls to ask me for 11 thousand down on a 43 thousand loan. I am going to cancel my account entirely and I intend to pass out flyers at the v.a to get as many people to not ever use PNC bank for any reason! Worst experience of my life -- they actually made my situation worse! Veterans, do not use PNC Bank ever!

Is this review helpful? ▲ Yes 4 ▼ No 0

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