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PNC Bank Customer Review

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c11ris's Profile Image

1 out of 5 marks

Reviewed by c11ris

Nov 5th 2012

Shockingly Incompetent

Too many experiences over the last 5 years to share all. High points:

Changing primary members on a business account, requiring no less than 6 visits in person only to find the original names were still on the account more than six months later.

No way (even temporarily) to raise the limit on a DEBIT card beyond $5,000. I fail to see their risk when there is 10-20x the amount requested in the account. Eventually I gave up arguing with them and just used ACH/wire transfers when necessary.

Final straw, getting dinged $3/deposit ticket accessed online ($300+ in total, yes, the fee is listed in the bowels of their fee document, but nothing notifies you as you access it online). Their response after having an account in good standing with an average balance > $100k for over 5 years? "You should have known that, it's in the fee document".

I hope the fee is worth it, I don't understand how this bank stays in business.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other PNC Bank Reviews

shell1234ny's Profile Image

Reviewed by shell1234ny

Dec 4th 2014

5 out of 5 marks

Thank the Lord for PNC Bank

I am farely new to PNC Bank, and I was in a pickle with someone cashing a check way before they were supposed to. I had a bunch of nsf fees and PNC bank helped me out and waived them all. I couldn't stop crying for all the kindness, I plan on sticking with this bank for a long time!

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Be1960's Profile Image

Reviewed by Be1960

Nov 25th 2014

1 out of 5 marks

Horrible!

There are plenty of banks in a Hudson so stay away from PNC! They can't even return several phone calls!

Is this review helpful? ▲ Yes 1 ▼ No 0

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