Overall Rating

B
Grade

PNC Bank Report Card

Overall rating score 62%
Customer Rating
Financial Health
Bank Fees
Bank Rates
Number of Locations
Mobile Deposits
Mobile Banking

3,005
Branch Locations

PNC Bank Location Map
We found branches close to you.

Add a Bank to Compare

Bank Rates
CIT Bank
Add
Bank News
TD Bank
Add
Bank Reviews
HSBC Bank USA
Add
Compare Banks

PNC Bank Customer Review

Post a review
rickandkitty's Profile Image

1 out of 5 marks

Reviewed by rickandkitty

Jul 2nd 2012

Terrible

Well this is the most greedy bank ....just closed the account....we only use this account from Nov. - May...my husbands seasonal work is direct deposit...we have another checking with a credit union...the phone company made a mistake a put my payment through PNC there was only 5.00 in the account ...instead of them not putting it through they did and we were out of town and when we got back ..we got a letter saying we owed all these fees...36. and a 7.00 (4x) total of 60.00. My husband is on unemployment...so $60. is a lot right now...tank of gas...well they said there was nothing they could do....what a bunch of greedy people...hope they all can sleep at night knowing they take money from people that are struggling to begin with....never never never will I do business with them again....the attitude is just this is the way it is...suck it up......terrible terrible bank....I think I will stick to my credit union....

Is this review helpful? ▲ Yes 1 ▼ No 0

Other PNC Bank Reviews

frosty32261gmailco's Profile Image

Reviewed by frosty32261gmailco

Apr 4th 2014

2 out of 5 marks

Awful service, poorly trained staff.....worst banking experience I have ever had

I took out a very small loan ($5,000) with PNC bank....after many phone calls, getting the run around (they couldn't find my loan request at first), and call backs as they promised with a status (that should have been the key) finally got a call the loan had been approved after over a week. Went in to the bank to sign paperwork , then got a call a week later they had processed the paperwork wrong (wrong payment date) and needed me to resign new paperwork. I found this a little fishy as I had already received my check. Ok...signed new paperwork....Week later get a call the head office had let the paperwork fall in to a black hole and they needed me to resign paperwork for a third time. I have good credit and a good salary so there is nothing on my side causing this insane business. Come on.....three times to sign the same paperwork.....What is wrong with these people. Will never, ever, ever do business with this bank again.. Just hope when I pay off my loan they show it paid and don't want me to repay it 3 times.

Is this review helpful? ▲ Yes 2 ▼ No 0

Fatdaddyk's Profile Image

Reviewed by Fatdaddyk

Apr 12th 2014

4 out of 5 marks

Acworth GA Branch has been great to me.

PNC bought out my previous bank and I have been very happy with my overall experience. I am a fairly technical person so the online access and all of the things I can do with my online banking and depositing with my iPhone has helped a lot. My particular branch is not busy so it is more like going in to your local barber shop than it is your local bank. Everyone knows me and is always friendly and willing to chat if not busy so the overall experience for me from a service and access perspective has been fantastic. I do not have any loans or investment products with them so I cannot attest to those items.

Is this review helpful? ▲ Yes 1 ▼ No 1

Post a review View all Reviews

Sumit your question by creating a free account

Already a member?