Well this is the most greedy bank ....just closed the account....we only use this account from Nov. - May...my husbands seasonal work is direct deposit...we have another checking with a credit union...the phone company made a mistake a put my payment through PNC there was only 5.00 in the account ...instead of them not putting it through they did and we were out of town and when we got back ..we got a letter saying we owed all these fees...36. and a 7.00 (4x) total of 60.00.
My husband is on unemployment...so $60. is a lot right now...tank of gas...well they said there was nothing they could do....what a bunch of greedy people...hope they all can sleep at night knowing they take money from people that are struggling to begin with....never never never will I do business with them again....the attitude is just this is the way it is...suck it up......terrible terrible bank....I think I will stick to my credit union.
This is a quote from my 18 yr old grandson who doesn't know much about banking as yet. He went in to cash a check that i had written to him. He was nervous because he had never done that before. I just got a text from him saying "those people at pnc are so nice! " he is working with another bank to open an account. I think because they are not as "nice" he will be changing it over to pnc. Thanks for being so kind to a young person who may turn out to be a great customer in the future. Karen b.
I remember the days when i first started banking when my bank would call me to let me know that i needed to make a deposit to cover a transaction pending. Now the system seems to be set up to maximize the amount of fees against the customer. If you make a mistake, oh well, thanks for the fees. Going to move to a credit union. We have been trying one out and they are more friendly and don't seem to be out to suck away your money. I have watched over the last 2 years pnc make multiple changes to the electronic processing and it just seems to get worse and worse. Sorry pnc, you have lost another 5 customers due to your poor practices.