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MyBankTracker rated PNC Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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PNC Bank Customer Review

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rickandkitty's Profile Image

1 out of 5 marks

Reviewed by rickandkitty

Jul 2nd 2012

Terrible

Well this is the most greedy bank ....just closed the account....we only use this account from Nov. - May...my husbands seasonal work is direct deposit...we have another checking with a credit union...the phone company made a mistake a put my payment through PNC there was only 5.00 in the account ...instead of them not putting it through they did and we were out of town and when we got back ..we got a letter saying we owed all these fees...36. and a 7.00 (4x) total of 60.00.

My husband is on unemployment...so $60. is a lot right now...tank of gas...well they said there was nothing they could do....what a bunch of greedy people...hope they all can sleep at night knowing they take money from people that are struggling to begin with....never never never will I do business with them again....the attitude is just this is the way it is...suck it up......terrible terrible bank....I think I will stick to my credit union.

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Other PNC Bank Reviews

Aero1987's Profile Image

Reviewed by Aero1987

May 22nd 2015

1 out of 5 marks

Played around

I was at this bank to open a new bank account. Since i had a negative account that was closed and i paid it in full after a month, the pnc verification center wanted the branch manager to request a bypass code.

The branch manager MARY SUDHERS acted as if she tried her best and i believed her. Later when i talked to the pnc over phone, they weresurprised to see that she had denied me to request the code and the bank was ready. Dont go to her.

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cutch's Profile Image

Reviewed by cutch

May 16th 2015

1 out of 5 marks

online chat session

This has been the most frustrating experience - I started a chat with Karen concerning an alert from PNC that someone had authorized telephone password changes. It took 50 minutes and she finished by saying that nothing could be done! She was obviously chatting to several people at the one time, which took forever waiting for her to respond to each question. At one point she gave me an answer intended for someone else. The final insult was that the site would not allow me to leave feed back! I'm in the process of changing banks. Horrible, horrible service and clued out, incompetent, help.

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