Overall Rating

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B+
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Mobile Banking

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3,005
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PNC Bank Customer Review

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ksouser's Profile Image

2 out of 5 marks

Reviewed by ksouser

Jul 17th 2012

Terrible Bank Services...bought out National City Mortgage for profit Unwilling to work with consumers on mortgages

Extremely uncooperative and rude in dealing with a consumer with excellent credit who desires to refinance current mortgage at a significantly lower rate. They bought out my National City Mortgage and are the worst bank institution I've encountered in over 35 years dealing with banks.

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Other PNC Bank Reviews

jprice's Profile Image

Reviewed by jprice

Feb 27th 2014

1 out of 5 marks

LOOK MORONS THAT THINK PNC IS A GOOD BANK

Type

Fee

National average

Monthly Inactivity

N/A

$6

Non-Sufficient Fund (Overdraft)

$36

$30

Stop Payment item

$33

$27

Return Deposit

$36

$17

Domestic Wire Transfer (Outbound)

$25

$22

Domestic Wire Transfer (Inbound)

$15

$8

Non-Bank ATM

$0

3% of transaction- international

$1

PNC ARE THEIVES THEY BOUGHT NATIONAL CITY AND KEPT THERE WAYS EVERYTHING THEY DO IS TO STEAL YOUR MONEY THEY MUST BE OWNED BY OBAMA F

Is this review helpful? ▲ Yes 2 ▼ No 0

desertdawg1991's Profile Image

Reviewed by desertdawg1991

Apr 29th 2014

1 out of 5 marks

Never use PNC mortgage! I'm a disabled vet and was treated like my business was waste of their time.

I went in for a mortgage and received a pre-approval for a V.A. loan. My personal experience was as bad as it gets! (I can only speak for my own experience with them). They first say my file was "lost"(not possible),&they handed me off to 3 different loan reps over the period of 3months.

I had to start all over again. I spent $4000 cleaning up all my credit and then 3 days before our closing date the idiots call me and say "well we can't do V.A. loan. We can only do conventional and 25% down! 25% down on a $43,000! Unbelievable and they actually made my credit all most 30 points lower because those idiots ran my credit over 3 different times and never gave me credit adjustment for paying all debt off! So not only did I not get to acquire this house, but I spent almost $4000 dollars.

I won't get back and my credit score is worse than when I started the mortgage process! They are the most unhelpful, incompetent mortgage team around!..do not waste your time and money with this company! I am a disabled vet and they screwed me and strung me along until 3 days before close. If they will screw a veteran they will defanitly screw you. I cannot believe they had the balls to ask me for 11 thousand down on a 43 thousand loan. I am going to cancel my account entirely and I intend to pass out flyers at the v.a to get as many people to not ever use PNC bank for any reason! Worst experience of my life -- they actually made my situation worse! Veterans, do not use PNC Bank ever!

Is this review helpful? ▲ Yes 4 ▼ No 0

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