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B+
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3,005
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PNC Bank Customer Review

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ksouser's Profile Image

2 out of 5 marks

Reviewed by ksouser

Jul 17th 2012

Terrible Bank Services...bought out National City Mortgage for profit Unwilling to work with consumers on mortgages

Extremely uncooperative and rude in dealing with a consumer with excellent credit who desires to refinance current mortgage at a significantly lower rate. They bought out my National City Mortgage and are the worst bank institution I've encountered in over 35 years dealing with banks.

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Other PNC Bank Reviews

lovely's Profile Image

Reviewed by lovely

Jul 28th 2014

4 out of 5 marks

PNC\ Carthage.....How I was amazed

I was amazed first and foremost for the wonderful treatment I got and get from the staff at this branch. The employees are wonderful, helpful and have great attitudes. What I like about my account is that I can have checking and savings all together and when I overdraw on the checking account I can transfer from my savings. I am sure a lot of banks can do that but I like the way this bank does things. Its very secure, no one is going to be able to take out of your account without the proper credentials. I am very satisfied with this institution.

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cmb71129's Profile Image

Reviewed by cmb71129

Jul 16th 2014

1 out of 5 marks

Worst Company in the USA 2014

I will definitely be closing my account with PNC after what has happened. Over the past 2 years, with 2 different accounts that involved no risky behavior, PNC has somehow let my account numbers get into the hands of scammers. Every couple weeks I get a call from a fake law firm claiming I owe money to companies I have never used before. These scams somehow have my entire account number and Social Security Number. The only people I have ever given my ssn to are PNC and employers. Then, recently, my free checking classic became standard checking, which resulted in a 7 dollar charge to my account I have been trying to close because of this. This 7 dollar charge put me in the negative, 7 dollars. I was not notified that this change would happen. I was not told of any new charges I would be receiving. Had I known this, I would have closed my accounts sooner. However, as I hadn't received a scam call in quite a while, I was giving them the benefit of the doubt and believing they had handled it. Then, within 5 hours, I got charged this 7 dollars AND got another scam call. PNC has officially received my vote for worst company in the USA for 2014.

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