Overall Rating

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B+
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Mobile Deposits
Mobile Banking

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3,005
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PNC Bank Customer Review

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Doubting_Thomas's Profile Image

1 out of 5 marks

Reviewed by Doubting_Thomas

Jul 13th 2012

Visa Card Deception

went to PNC because they handled Freddie MAC/Fannie Mae Mortgages -

OK - banking officer suggested I apply for a VISA card because new home - expenses - 12 mos. interest free - OK !! I set up - paid for some expenses - Busy - Set up Auto Pay for min. payment was going to pay off whole thing within 12 mos. - Found out even though I didn't receive any statements or notice - THAT THEY WERE CHARGING ME INTEREST ON A PURCHASE FROM THE 6TH MONTH - Upon Calling I got the Snotty Remark I should have read the very clear disclosure statement - I said I was sold the CARD - during the hectic moving process and was told it would be 12 mos. interest free - that I didn't feel I had to sit down and read a 20 page fine print contract if the Financial Rep at the bank said it would be 12 mos. interest free - (turns out 12 mos. interest free on a Transfer - 6 mos on purchase) - said having an MBA - from an Ivy League School - I could read the contract - but if I ask and am told it's 12 mos. interest free - and I'm approached during a busy time like moving - I would assume I could trust the Verbal Explanation - PNC CUSTOMER SERVICE REP. AND SUPERVISOR - said read the Disclosure - THIS BANK IS FOR THE BIRDS - I suggested the least they could do is offer some form of credit - and my intent to avoid paying 23 percent APR was clear that when I found out for the first time their interest I PAID THE WHOLE BALANCE OFF IMMEDIATELY -

No Dice - I JUST SAID FINE - I'M GOING TO WRITE MY ELECTED OFFICIALS AND POST ALL OVER ABOUT THEIR LITTLE SCAM - AND SNOTTY - BAD ATTITUDE - Probably - Just Told - This is the Line - You Give Customers if you want to Keep Your Job ! A pity but that's what seems to be common place business practice - you loose a couple of customers and you rope another 5 in!!! JUST DOING MY BIT TO KEEP PEOPLE FROM GETTING ROPED!!!!!!!! CAVEAT EMPTOR!

Is this review helpful? ▲ Yes 2 ▼ No 0

Other PNC Bank Reviews

MDO8578's Profile Image

Reviewed by MDO8578

Sep 29th 2014

5 out of 5 marks

Extremely Friendly And Helpful

Awesome people to help you with your personal and business banking! Hands down best branch to go to helpful knowledgeable people.

Is this review helpful? ▲ Yes 1 ▼ No 0

jprice's Profile Image

Reviewed by jprice

Feb 27th 2014

1 out of 5 marks

LOOK MORONS THAT THINK PNC IS A GOOD BANK

Type

Fee

National average

Monthly Inactivity

N/A

$6

Non-Sufficient Fund (Overdraft)

$36

$30

Stop Payment item

$33

$27

Return Deposit

$36

$17

Domestic Wire Transfer (Outbound)

$25

$22

Domestic Wire Transfer (Inbound)

$15

$8

Non-Bank ATM

$0

3% of transaction- international

$1

PNC ARE THEIVES THEY BOUGHT NATIONAL CITY AND KEPT THERE WAYS EVERYTHING THEY DO IS TO STEAL YOUR MONEY THEY MUST BE OWNED BY OBAMA F

Is this review helpful? ▲ Yes 2 ▼ No 0

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