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PNC Bank Customer Review

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Betsy's Profile Image

1 out of 5 marks

Reviewed by Betsy

Jun 21st 2012

Was a decent company when it was National City - now that PNC has taken over, it's terrible.

This is the most incompetent group of people I have ever banked with. The refinancing of my home has been an absolute nightmare - rescheduled 4 times, only to have them forget to give me paperwork at closing which has delayed my home equity deposit. Actually gave me an excuse that since it rained over the weekend, the computers were slowed down and they couldn't print out the paperwork for my closing! Still waiting on my money... and to make it worse, it is close to impossible to reach a human on either their national or local phone lines.

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Other PNC Bank Reviews

shell1234ny's Profile Image

Reviewed by shell1234ny

Dec 4th 2014

5 out of 5 marks

Thank the Lord for PNC Bank

I am farely new to PNC Bank, and I was in a pickle with someone cashing a check way before they were supposed to. I had a bunch of nsf fees and PNC bank helped me out and waived them all. I couldn't stop crying for all the kindness, I plan on sticking with this bank for a long time!

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Be1960's Profile Image

Reviewed by Be1960

Nov 25th 2014

1 out of 5 marks

Horrible!

There are plenty of banks in a Hudson so stay away from PNC! They can't even return several phone calls!

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