Overall Rating

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B+
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Mobile Banking

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3,005
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PNC Bank Customer Review

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Betsy's Profile Image

1 out of 5 marks

Reviewed by Betsy

Jun 21st 2012

Was a decent company when it was National City - now that PNC has taken over, it's terrible.

This is the most incompetent group of people I have ever banked with. The refinancing of my home has been an absolute nightmare - rescheduled 4 times, only to have them forget to give me paperwork at closing which has delayed my home equity deposit. Actually gave me an excuse that since it rained over the weekend, the computers were slowed down and they couldn't print out the paperwork for my closing! Still waiting on my money... and to make it worse, it is close to impossible to reach a human on either their national or local phone lines.

Is this review helpful? ▲ Yes 1 ▼ No 0

Other PNC Bank Reviews

jprice's Profile Image

Reviewed by jprice

Feb 27th 2014

1 out of 5 marks

LOOK MORONS THAT THINK PNC IS A GOOD BANK

Type

Fee

National average

Monthly Inactivity

N/A

$6

Non-Sufficient Fund (Overdraft)

$36

$30

Stop Payment item

$33

$27

Return Deposit

$36

$17

Domestic Wire Transfer (Outbound)

$25

$22

Domestic Wire Transfer (Inbound)

$15

$8

Non-Bank ATM

$0

3% of transaction- international

$1

PNC ARE THEIVES THEY BOUGHT NATIONAL CITY AND KEPT THERE WAYS EVERYTHING THEY DO IS TO STEAL YOUR MONEY THEY MUST BE OWNED BY OBAMA F

Is this review helpful? ▲ Yes 2 ▼ No 0

desertdawg1991's Profile Image

Reviewed by desertdawg1991

Apr 29th 2014

1 out of 5 marks

Never use PNC mortgage! I'm a disabled vet and was treated like my business was waste of their time.

I went in for a mortgage and received a pre-approval for a V.A. loan. My personal experience was as bad as it gets! (I can only speak for my own experience with them). They first say my file was "lost"(not possible),&they handed me off to 3 different loan reps over the period of 3months.

I had to start all over again. I spent $4000 cleaning up all my credit and then 3 days before our closing date the idiots call me and say "well we can't do V.A. loan. We can only do conventional and 25% down! 25% down on a $43,000! Unbelievable and they actually made my credit all most 30 points lower because those idiots ran my credit over 3 different times and never gave me credit adjustment for paying all debt off! So not only did I not get to acquire this house, but I spent almost $4000 dollars.

I won't get back and my credit score is worse than when I started the mortgage process! They are the most unhelpful, incompetent mortgage team around!..do not waste your time and money with this company! I am a disabled vet and they screwed me and strung me along until 3 days before close. If they will screw a veteran they will defanitly screw you. I cannot believe they had the balls to ask me for 11 thousand down on a 43 thousand loan. I am going to cancel my account entirely and I intend to pass out flyers at the v.a to get as many people to not ever use PNC bank for any reason! Worst experience of my life -- they actually made my situation worse! Veterans, do not use PNC Bank ever!

Is this review helpful? ▲ Yes 4 ▼ No 0

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