This bank has been trying to destroy our business account since day one.
They charge twice for one over draft, they make online banking set up and management impossible.
They have the worst customer service I've ever seen!
When you try to call in to speak to a person you need a third pin that is different from the rest.
They've cost us 100's in fees due to their shady practices and not showing transactions on the account until weeks later.
I HAVE BANKED WITH ALL MAJOR BANKS OVER THE LAST 50 YEARS AND I WORK IN THE LENDING INDUSTRY! PNC MORTGAGE IS A COMPLETE JOKE AND LIE TO THEIR CUSTOMERS ABOUT RATES, OPTIONS, AND DO NOT DISCLOSE INFORMATION VITAL TO CUSTOMERS WELL BEING. STAY AWAY AT ALL COSTS.! YOU ARE MUCH SAFER WITH BOA, CHASE, 5/3!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This is probably the worst bank ever. I have had many accounts there over the years. Mortgage - took forever to close the account and provide a closed letter. Signature loan - again took forver to provide a closed account letter and then sent the letter recently for another account closing. Branch is incompetent and do not follow up with requests made. Right now i have a loan that cannot go to underwriting because i am waiting for a closed letter for a small overdraft account.
Called the branch because they were supposed to fax me the letter the moment the account closed. Account was closed last week and they "forgot" to stay on top of this. It will take another day to get the letter faxed to the branch (because of course their back office won't fax the letter to me directly) and then i have to count on the branch actually faxing like they promised. As soon as this is complete; i will take my business elsewhere.