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B+
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3,005
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PNC Bank Customer Review

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Jessica C's Profile Image

1 out of 5 marks

Reviewed by Jessica C

Jun 20th 2012

Worst Bank Since Bank of America

This bank has been trying to destroy our business account since day one.

They charge twice for one over draft, they make online banking set up and management impossible.

They have the worst customer service I've ever seen!

When you try to call in to speak to a person you need a third pin that is different from the rest.

They've cost us 100's in fees due to their shady practices and not showing transactions on the account until weeks later.

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Other PNC Bank Reviews

lovely's Profile Image

Reviewed by lovely

Jul 28th 2014

4 out of 5 marks

PNC\ Carthage.....How I was amazed

I was amazed first and foremost for the wonderful treatment I got and get from the staff at this branch. The employees are wonderful, helpful and have great attitudes. What I like about my account is that I can have checking and savings all together and when I overdraw on the checking account I can transfer from my savings. I am sure a lot of banks can do that but I like the way this bank does things. Its very secure, no one is going to be able to take out of your account without the proper credentials. I am very satisfied with this institution.

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cmb71129's Profile Image

Reviewed by cmb71129

Jul 16th 2014

1 out of 5 marks

Worst Company in the USA 2014

I will definitely be closing my account with PNC after what has happened. Over the past 2 years, with 2 different accounts that involved no risky behavior, PNC has somehow let my account numbers get into the hands of scammers. Every couple weeks I get a call from a fake law firm claiming I owe money to companies I have never used before. These scams somehow have my entire account number and Social Security Number. The only people I have ever given my ssn to are PNC and employers. Then, recently, my free checking classic became standard checking, which resulted in a 7 dollar charge to my account I have been trying to close because of this. This 7 dollar charge put me in the negative, 7 dollars. I was not notified that this change would happen. I was not told of any new charges I would be receiving. Had I known this, I would have closed my accounts sooner. However, as I hadn't received a scam call in quite a while, I was giving them the benefit of the doubt and believing they had handled it. Then, within 5 hours, I got charged this 7 dollars AND got another scam call. PNC has officially received my vote for worst company in the USA for 2014.

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