PNC is the worst bank our there! They love to steal your money and take away your access to YOUR money without notifying you of it. I used to be a National City customer and was happy with them, but as soon as they made the transition, PNC went away with the quality customer service and understanding that comes with a normal bank. If you are looking for a bank to open up an account with, go elsewhere.. anywhere, if you have a PNC account, close it tomorrow and save yourself. PNC is a thief of your money and should be shutdown for unlawful operations. The only reason I am giving them 1 star is because I cannot give them a 0 or a -5, which i what they really deserve.
This is a quote from my 18 yr old grandson who doesn't know much about banking as yet. He went in to cash a check that i had written to him. He was nervous because he had never done that before. I just got a text from him saying "those people at pnc are so nice! " he is working with another bank to open an account. I think because they are not as "nice" he will be changing it over to pnc. Thanks for being so kind to a young person who may turn out to be a great customer in the future. Karen b.
I remember the days when i first started banking when my bank would call me to let me know that i needed to make a deposit to cover a transaction pending. Now the system seems to be set up to maximize the amount of fees against the customer. If you make a mistake, oh well, thanks for the fees. Going to move to a credit union. We have been trying one out and they are more friendly and don't seem to be out to suck away your money. I have watched over the last 2 years pnc make multiple changes to the electronic processing and it just seems to get worse and worse. Sorry pnc, you have lost another 5 customers due to your poor practices.