MyBankTracker rated PNC Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
PNC is the worst bank our there! They love to steal your money and take away your access to YOUR money without notifying you of it. I used to be a National City customer and was happy with them, but as soon as they made the transition, PNC went away with the quality customer service and understanding that comes with a normal bank. If you are looking for a bank to open up an account with, go elsewhere.. anywhere, if you have a PNC account, close it tomorrow and save yourself. PNC is a thief of your money and should be shutdown for unlawful operations. The only reason I am giving them 1 star is because I cannot give them a 0 or a -5, which i what they really deserve.
I was at this bank to open a new bank account. Since i had a negative account that was closed and i paid it in full after a month, the pnc verification center wanted the branch manager to request a bypass code.
The branch manager MARY SUDHERS acted as if she tried her best and i believed her. Later when i talked to the pnc over phone, they weresurprised to see that she had denied me to request the code and the bank was ready. Dont go to her.
This has been the most frustrating experience - I started a chat with Karen concerning an alert from PNC that someone had authorized telephone password changes. It took 50 minutes and she finished by saying that nothing could be done! She was obviously chatting to several people at the one time, which took forever waiting for her to respond to each question. At one point she gave me an answer intended for someone else. The final insult was that the site would not allow me to leave feed back! I'm in the process of changing banks. Horrible, horrible service and clued out, incompetent, help.