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B+
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3,005
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PNC Bank Customer Review

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Brenda R's Profile Image

1 out of 5 marks

Reviewed by Brenda R

Jun 7th 2012

Worst customer service I have ever experienced with a bank!

The bank adds fees to your account and then notifies you about what they are doing. They are CROOKS!

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Other PNC Bank Reviews

cmb71129's Profile Image

Reviewed by cmb71129

Jul 16th 2014

1 out of 5 marks

Worst Company in the USA 2014

I will definitely be closing my account with PNC after what has happened. Over the past 2 years, with 2 different accounts that involved no risky behavior, PNC has somehow let my account numbers get into the hands of scammers. Every couple weeks I get a call from a fake law firm claiming I owe money to companies I have never used before. These scams somehow have my entire account number and Social Security Number. The only people I have ever given my ssn to are PNC and employers. Then, recently, my free checking classic became standard checking, which resulted in a 7 dollar charge to my account I have been trying to close because of this. This 7 dollar charge put me in the negative, 7 dollars. I was not notified that this change would happen. I was not told of any new charges I would be receiving. Had I known this, I would have closed my accounts sooner. However, as I hadn't received a scam call in quite a while, I was giving them the benefit of the doubt and believing they had handled it. Then, within 5 hours, I got charged this 7 dollars AND got another scam call. PNC has officially received my vote for worst company in the USA for 2014.

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IKEarthur's Profile Image

Reviewed by IKEarthur

Jul 10th 2014

2 out of 5 marks

BAD BUSINESS PRACTICES

FOR SMALL BUSINESS OWNERS.

PNC BANK WILL CHARGE U OVERDRAFT FEES AND AFTER THAT $7.00 EVERYDAY FOR 14 DAYS.

YOU WONT BE ABLE TO CLOSEYOUR ACCOUNT UNTILL THEY'VE FINISHED CHARGING

$7.00 X 14=$98 PLUS $36 OVERDRAFT FEE.

ARE THEY HELPING YOU STAY IN BUSINESS OR OUT OF IT?

FINDA BETTER BANK.

NOT ONLY THAT PURCHASES TAKE A WHILE TO SHOW UP SO THEY CAN CHARGE YOU.

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