i gave them ernest money on a house i am buying back in april 17th. going into july 4th now. they have asked me for 3 extentions so they can get the paperwork done. have had 2 closing dates set. both of them were cancelled by them. please beware. we have a new date set for july 6th. this is a nightmare. going into 4 months.
This is the most incompetent bank I have ever had the displeasure of HAVING to work with, ever! Everyone (that is when you can finally reach an individual) either claims some BS reason that a 2 year old could see though or claims they CAN'T. Can't tell you what has been done, can't release a copy of a Release of Lien to the Homeowner, can't place a tracking number on a letter: why, can't tell you.
Really, a copy of a document to be recorded, afraid that it might be recorded twice? Harm if done - none!!!! Tracking number on a USPS envelope a $1.00. Can't tell you what the status is on your request; notes are NOT complete....?????
Ibeing an alien i had a chance to open accounts. I found all people working in the bank more friendly, supportive, caring and considerate. Their mission is ; service for all with smiling face"