B MyBankTracker Rating

Peoples United Bank

About Peoples United Bank

People's United Bank is the largest regional banking organization headquartered in New England. With the acquisition of the Chittenden group of banks in January 2008, it has grown to more than $20 billion in assets, and approximately 300 branches in Connecticut.

Peoples United Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Peoples United Bank Bank Customer Reviews

  • A
    Reviewed By Annalise Dec 15, 2015

    WORSE BANK EVER

    Firstly, I've had this issue with them and have attempted to get help on several occasions. I've gotten no where and the messages I have been sent have been disrespectful and not at all what you would consider customer service.
    Issue is that I have incurred $111 worth of overdraft fees for checks that cleared after a deposit was posted to my account. One overdraft fee took place 2 days after the fact! 2 days! One person attempted to tell me that it just looks like that but really it went in a different way! Really!!!? If that is the case then why doesn't it reflect that?!!! Your statement should look the same as what truly took place. Not something that you should just shrug your shoulders at and say okay take my money!!!
    Whats worse why they had screwed up my account they throw me further in the hole by putting in a account service charge. A charge that is supposed to help my small business! Which it never has, because I had to pay an additional charge to actual see the report. The whole bank is nothing but a fancy scam. Truly hate People's United Bank and wouldn't recommend them to my worse enemy!

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  • L
    Reviewed By lindsayball Mar 22, 2016

    Peoples Bank Customer service

    My card numbers have now been stolen two times in less than a year from Peoples' Bank. Both times, customer service has been less than helpful. They make the customer jump through hoop after hoop. In addition, it takes 10 business days to get a new card. When I asked if they could rush a new one, both the representative and the manager told me I would have to pay for me new card. I would highly recommend banking with a different bank... one that puts their customers first.

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  • L
    Reviewed By Lizziebee14 Dec 15, 2015

    Hidden Fees Unwilling to help

    They are horrible with tagging fees on for what they claim is to help you. But instead it is just money in their pockets. Their computer system seems to be made so that is pushs checks through before deposits in order to occur a bounce check fee. Then when you wish to discuss it they are unhelpful!! Worse bank around if your looking for an account for small business!

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A