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Peoples United Bank Customer Review

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RP P's Profile Image

1 out of 5 marks

Reviewed by RP P

Jun 16th 2011

Absolutely deplorable - worst every banking complete with disrespectful branch management

Nickel and dime is an understatement of mass proportions.

Thieves of the highest order.

Branch management that brings you to tears - literally.

The lowest possible level of service ever experienced.

Absolutely awful and disrespectful interactions.

No hesitation to make you feel you're of a lowly class no matter the circumstances.

There are many other banks - I suggest you use them.

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Other Peoples United Bank Reviews

pattyh's Profile Image

Reviewed by pattyh

Dec 12th 2014

1 out of 5 marks

Awful Customer Service reps at Peoples

They are rude and condescending to the customers. Just terrible. They have no concept of customer service.

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Ranfred's Profile Image

Reviewed by Ranfred

Nov 18th 2014

1 out of 5 marks

Overdraft Fees System Is Terrible.

The bank's overdraft fees is set automatically on a daily system. If you make any mistake one day that you go over your balance, you get charge $37. 00. If you don't catch that mistake immediately that same day, a $5. 00 overdraft can cause a domino effect with a minus of $37. 00 every time there is a transaction in that account. I got charged 6 times an overdraft fee because of an automatic payments during a weekend that i didn't catch on time.

When i checked the statement on line, i was fine. I discussed my case with 2 staff there, but in vain they took away only 1 overdraft fee, and i got charged with $185. 00 of fees. I thought most banks charge overdraft fees on the same day that it happens. No, only few banks like people's united bank do so. This bank is taking advantage of hard working people with a small mistake they would in a day. Shame on you people's united bank. You should change your name. You're not a people's bank.

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