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Peoples United Bank Customer Review

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degwal's Profile Image

1 out of 5 marks

Reviewed by degwal

Oct 3rd 2011

I Have Dealt With Peoples Bank As My Name Is On The Account With My Parents

I have been to the bank in person and have also called the bank to clarify the 7. 00 per month they charge on my parents account to cash my fathers government retirement check. They said if it was a payroll check they would not charge, its a retirment check. I was assured that they would not charge this fee again , but guess what they did... I hate this bank and going to move all the money to another bank so i do not have to deal with them again

customer service is awful.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Peoples United Bank Reviews

Malaga2's Profile Image

Reviewed by Malaga2

Jan 21st 2015

1 out of 5 marks

Their Customer Service Is Horrible

I have an issue with a service charge. Brought it to the attention of customer service who refused to credit. Customer service rep refuses to give her full name or supervisor contact info for me to contact. Relying instead on providing an 800 number that does not allow one to document the complaint or resolution. I will close three accounts and take my $$ elsewhere. As an fyi i have been a customer for more than 20 years. Incredibly disappointing end to a banking relationship.

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EmeraldRain76's Profile Image

Reviewed by EmeraldRain76

Dec 16th 2013

1 out of 5 marks

Extremely Bad

My husband and I opened an account at the Canal Street branch in Brattleboro, VT. I should have listened to my bad gut feelings when we were sitting there with the woman and just walked out. My employer sent out a flyer for the bank's Workforce Checking account promotion with our pay-stubs. You get $100 for opening a new account with the bank. What you get is a great big headache! They call out of the blue today to tell my husband they are closing our account and mailing us a check for the money we deposited when we opened the account. It's been less than a week since we opened the account. We haven't even done a single transaction yet! They printed a direct deposit slip that we sent to the payroll department. Now in a couple of days there will be a check direct deposited into an account that no longer exists. Either the bank will try to keep the money or it will get bounced back to the payroll company and we will have to wait another 2 weeks until payroll is done again for them to mail a check to our house. This bank is run by a bunch of people who have a lot to learn about people skills, customer service and common decency.

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