I have been to the bank in person and have also called the bank to clarify the 7.00 per month they charge on my parents account to cash my fathers government retirement check. They said if it was a payroll check they would not charge, its a retirment check . I was assured that they would not charge this fee again , but guess what they did...
I hate this bank and going to move all the money to another bank so I do not have to deal with them again
Customer service is awful.
I have been a customer of People's bank for almost ten years now. I have a commercial account for my local painting business. My mother has held a personal checking and savings account for much longer.
I have had nothing but good experiences dealing with this bank. I love that the hours and that it is open 7 days a week! I have been spending more time in Florida now and my experiences here with banks, such as Wachovia, have been terrible.
I wish that People's had branches in the Tampa Bay area!
I have been a customer of People's bank for over 10 years, they used to be a very good bank, they had good rates , accurate statements and nice office hours.
Since they changed to their new system, they made 2 mistakes on my statement.
1. I created a CD a few months ago, they doubled the amount on my CD.
2. I closed a different CD a quite while ago, they left a dollar in my CD, I continue getting a renew letter to renew it. After I finally closed it, they did not rollover interest rate, I still got a letter once a month to ask me to renew it.
3. Their new phone system is not better than the old one, finally I used to it.