I have been to the bank in person and have also called the bank to clarify the 7.00 per month they charge on my parents account to cash my fathers government retirement check. They said if it was a payroll check they would not charge, its a retirment check . I was assured that they would not charge this fee again , but guess what they did...
I hate this bank and going to move all the money to another bank so I do not have to deal with them again
Customer service is awful.
This is the worst bank you can go to they screw you every way they can I've paid 500 dollars in fees this month alone and they did it all to me they charged me 12 dollars a month when I was told if I pay 5 bills or more it would be free nope lie I pay 10 bills a month on line and they still charged me and since they did that I bounced all my bills ask me how ready they made my account negative charged me 30 dollar fee for returning it then paid and charged me 37 dollar fee cause I used the ATM and deposited my check I call custmer service and didn't get no where I talked the manager and was told it was my promblem so rude thought I was going to jail that day I raise 2 kids and they treated me like I was nothing and all started cause I was $2.36 negative in my account and the 12 dollar month fee bounced everything I can't believe this I'm so done with bank the worst I ever been too.
I then helped myself to a coffee and filled out my deposit slip.The teller Theresa I believe is the nicest teller I have ever had in my 35 tears of banking always has a smile and always very helpful.To tell the truth I was having a bad Morning till I walked in to People's United Bank on Boston Road in Springfield Mass!!!!
Thank you Again Theresa and the Wonderful Staff