MyBankTracker rated Peoples United Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
FYI to people going on vacation. Peoples United Bank can and did cancel my ATM card without cause. Long story, short...
They sent mail notification to my house 2000 miles away about a possible fraud. No phone call. I called them, they still would not reinstate the card, i faxed them my info as they requested, they promised to overnite a card, it was sent regular mail and arrived in lexington, ky after i had left. So, unable to obtain cash had to shorten my trip and drive home, no card still. Imagine it happening to you, maybe overseas.
How screwed would you be. I am switching banks , you may want to do the same.
I have had a business account with people's for 5 years. On monday i had several bills coming out, meanwhile two checks were pending deposit. I have over 1000. 00 in my savings account, keep in mind. It's now thursday, i have 259. 00 worth of over draft and returned check fees for four transactions totaling 130. Spoke to a teller at the bank, said they would speak to their manager in the morning.
Spoke to two reps on the phone, including a supervisor and nothing. I was never notified of an overdraft, (which almost never happens) and their response was "you should get it in the mail today. " mail? Are you kidding me? How about email or phone, isn't that why you have that information on my account? Going to withdraw all of my money and close the accounts, this is unbelievable. Worst bank ever.
I placed an order with peoples for checks expecting to get a fair amount of checks for about $20 or $25. I figured, give them the business rather than some online company. What a mistake! I received 50 checks and a few deposit slips and was charged a whopping $46. 76. That's almost $1 per check. They were business checks but that's ridiculous. I called peoples customer service and the answer was we're sorry but you're screwed.