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Peoples United Bank Customer Review

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col's Profile Image

1 out of 5 marks

Reviewed by col

Mar 1st 2012

Screwed Me

FYI to people going on vacation. Peoples United Bank can and did cancel my ATM card without cause. Long story, short...

They sent mail notification to my house 2000 miles away about a possible fraud. No phone call. I called them, they still would not reinstate the card, i faxed them my info as they requested, they promised to overnite a card, it was sent regular mail and arrived in lexington, ky after i had left. So, unable to obtain cash had to shorten my trip and drive home, no card still. Imagine it happening to you, maybe overseas.

How screwed would you be. I am switching banks , you may want to do the same.

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Other Peoples United Bank Reviews

pattyh's Profile Image

Reviewed by pattyh

Dec 12th 2014

1 out of 5 marks

Awful Customer Service reps at Peoples

They are rude and condescending to the customers. Just terrible. They have no concept of customer service.

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Ranfred's Profile Image

Reviewed by Ranfred

Nov 18th 2014

1 out of 5 marks

Overdraft Fees System Is Terrible.

The bank's overdraft fees is set automatically on a daily system. If you make any mistake one day that you go over your balance, you get charge $37. 00. If you don't catch that mistake immediately that same day, a $5. 00 overdraft can cause a domino effect with a minus of $37. 00 every time there is a transaction in that account. I got charged 6 times an overdraft fee because of an automatic payments during a weekend that i didn't catch on time.

When i checked the statement on line, i was fine. I discussed my case with 2 staff there, but in vain they took away only 1 overdraft fee, and i got charged with $185. 00 of fees. I thought most banks charge overdraft fees on the same day that it happens. No, only few banks like people's united bank do so. This bank is taking advantage of hard working people with a small mistake they would in a day. Shame on you people's united bank. You should change your name. You're not a people's bank.

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