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MyBankTracker rated Peoples United Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B

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Peoples United Bank Customer Review

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Robert's Profile Image

2 out of 5 marks

Reviewed by Robert

Mar 1st 2010

Wants to play with the big boys.

Peoples is going down hill fast.

I had been banking with them since 2000.

I closed my accounts this past December and am very glad I did. I joined a credit union. Now the majority of the services I paid a fee for are free.

Their last group of account term changes was the last straw.

They jacked up all their fees and added a few new ones that even the CS person I called couldn't tell me anything about.

They lost the backup tape that contained my personal information a couple years ago when the company re-organized. It was not the first time they were lax in their security measures.

They installed a drive up ATM in a shopping plaze nearby. It is very convinient but the P.O.S. rarely functions.

They replaced the branch ATMs with a couple of old worn machines that look like they were found in the back corner of their basement in Bridgeport.

They changed their web account access to remove the Available Balance field and now only show Balance. Very mis-leading.

Now I read in the news that their latest computer update hasn't been going so well for Connecticut customers.

The only positive is their customer service. Having had to speak to them far too many times, they have obviously a lot of experience dealing with these issues.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Peoples United Bank Reviews

Jerelithus's Profile Image

Reviewed by Jerelithus

Mar 20th 2015

1 out of 5 marks

Prepare to be robbed

Every transaction or change you make you will pay for. When my bank was Merrill Bank I had much better luck and as a matter of fact when I accidentally overdrew once they forgave me for it and didn't charge me when I knew full well it was my fault. Now I had debit card network charges, monthly charges, charges for charging me so much, I since have changed my bank account, but I wanted to keep a savings. Come to find out there is a charge for not having a minimum balance, they did not tell me that part so I'm finally going to dump them.

Basically you give them your money and they come up with fees to justify taking it. There is no point of opening an account that's a savings or any other type of account if you want to save money. Give a man a gun and he can rob a bank, give a man a bank and he can rob the world. I have since gotten a car loan at a credit union, and have a checking and savings that I get monthly dividends into my account which for the first month is more money than I have ever gotten in interest from this bank.

Is this review helpful? ▲ Yes 1 ▼ No 0

Bass123's Profile Image

Reviewed by Bass123

Mar 25th 2015

1 out of 5 marks

Cathryn Corliss assistant VP/CSManager rude/disrespectful

I intended to make a deposit to a savings acct last week and asked for a total to my acct on my deposit stub which is automatic at my other banks ,she hassled me and I was offended by the tone of her response .i asked to speak to the mgr and she said she is the mgr .so I reluctantly stopped the deposit and closed the accts .went to capital one got a better rate thanks mr.CEO for employing trash

Is this review helpful? ▲ Yes 1 ▼ No 0

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