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MyBankTracker rated Peoples United Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.


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Peoples United Bank Customer Review

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Robert's Profile Image

2 out of 5 marks

Reviewed by Robert

Mar 1st 2010

Wants to play with the big boys.

Peoples is going down hill fast.

I had been banking with them since 2000.

I closed my accounts this past December and am very glad I did. I joined a credit union. Now the majority of the services I paid a fee for are free.

Their last group of account term changes was the last straw.

They jacked up all their fees and added a few new ones that even the CS person I called couldn't tell me anything about.

They lost the backup tape that contained my personal information a couple years ago when the company re-organized. It was not the first time they were lax in their security measures.

They installed a drive up ATM in a shopping plaze nearby. It is very convinient but the P.O.S. rarely functions.

They replaced the branch ATMs with a couple of old worn machines that look like they were found in the back corner of their basement in Bridgeport.

They changed their web account access to remove the Available Balance field and now only show Balance. Very mis-leading.

Now I read in the news that their latest computer update hasn't been going so well for Connecticut customers.

The only positive is their customer service. Having had to speak to them far too many times, they have obviously a lot of experience dealing with these issues.

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Other Peoples United Bank Reviews

Matt R's Profile Image

Reviewed by Matt R

Apr 28th 2010

2 out of 5 marks

What Happened to People'sUnited Telephone banking?

It's as if an alien has taken over People's United - a Bank that I have been a customer of for almost 25years. It is as if the just resigned CEO came on board without any banking credentials and trashed the place ---then left.

The new telephone banking system no longer links accounts - ten digit accounts for checking and special savings each must be entered separately for balances and transfers increasing the chance for a mistake in transferring possibly to the wrong account. The monthly paper statements look like a cheap black & white amateur product. Hopefully with the resignation of the CEO someone will take control back and return us to the People's Bank we used to know and love. In the meantime - if looking for a bank - stay away from People's until they get this thing figured out.

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cjfeeley's Profile Image

Reviewed by cjfeeley

May 31st 2015

1 out of 5 marks

Bank stops payment of Cashier's Check

A bank officer stopped payment on a legitimate Cashier's Check and illegally converted funds to a third party that was illegitimate. This officer violated UCC regulations and committed bank fraud. He was obviously induced to do this by some nefarious means and should be in jail. This despicable bank continues to refuse to honor their commitment of paying a guaranteed obligation. There is no bank worse than this one in the United States. They are totally corrupt and their credit is worthless. Additional information and conclusive proof available upon contact. They have thus far cost a family Trust $1,500,000.

Is this review helpful? ▲ Yes 1 ▼ No 0

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