B+ MyBankTracker Rating

Regions Bank

About Regions Bank

Regions Financial Corporation is a member of the S&P 100 Index and Forbes Magazine's "Platinum 400" list of America's best big companies. With more than $146 billion in assets, Regions is one of the nation's largest full-service providers of consumer and commercial banking, trust, securities brokerage, mortgage and insurance products and services.

Regions Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Regions Bank Bank Customer Reviews

  • CS
    Reviewed By carolyn s. Oct 19, 2013

    Horrific of late

    Recently, I had noticed unreasonable amounts of hold time on Certified checks from another local bank. But nothing could have prepared me for the Thievery by Bank that I am currently experiencing...I deposited $30,000 into my Regions Bank from another personal account in another local (Nashville) bank. I can see the funds were taken out of the first bank and yet 5 days later, the thieves at Regions have charged me a $72 overdraft and are still showing that I am 'overdrawn".
    I will be in their office Monday morning...I will never ever cross their threshold again...I am disappointed but I must get out of their bank.

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  • H
    Reviewed By hydradrr Jul 31, 2014

    I love their service and treatment

    I have being with this branch for about 7 or 8 years, never had an issue with them , my personal banker Mary has always treated us like if we owned the bank. My kids , wife, and self have our personal and business accounts with this branch , and they have always gone out of their ways to make sure we are satisfied . I have nothing negative to say about their service

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  • D
    Reviewed By Dissatisfiedsenior Nov 20, 2013

    Very poor customer service - rude and unprofessional

    Don't use this bank unless you are a young person without manners and rude, unprofessional behavior doesn't bother you.

    I have never seen such rude, inappropriate behavior demonstrated by individuals working in a bank.

    I just opened an account with this bank a few months ago, and had been dealing with one young woman who was friendly and polite, but today I met 3 other staff, all of whom were very inept, casual in their behavior, disinterested in helping customers and quite rude and unprofessional.

    A young woman waited on me who did not know how to refill a pre-paid VISA card. She never once apologized for the wait or not knowing. The other teller did not do much to assist her or me, and she did not make an apology either.

    Finally after about 15-20 minutes of my standing there waiting, the other teller said I could have re-filled it online to save myself the refill fee. The re-fill was in process at that point so I just asked to finish it.

    Both of these young girls as well as a young man, presumably the branch manager were all chewing gum with their mouths open and had very casual, disrespectful behavior, very unbecoming of individuals working in a bank.

    I needed a document notarized, so asked if someone could do that. One of the girls said this guy could probably help and she directed me to have a seat. He had just come in from outside and was on a phone call. When he was done he came out and I followed him in his office.

    He did not greet me, did not introduce himself, did not ask what I needed, did not invite me to have a seat. I realized the young guy had probably no idea of mannerly conduct, so after waiting a moment for an invitation and not receiving one, I just seated myself.

    He came across as quite arrogant and looked to me to be not much older than about 16 years of age, though presumably he had a college degree. He proceeded to treat me in a very rude and condescending way.

    I can't write more because I'm out of characters.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A