About Regions Bank

Regions Financial Corporation is a member of the S&P 100 Index and Forbes Magazine's "Platinum 400" list of America's best big companies. With more than $146 billion in assets, Regions is one of the nation's largest full-service providers of consumer and commercial banking, trust, securities brokerage, mortgage and insurance products and services.
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Overall Rating

MyBankTracker rated Regions Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

MyBankTracker Rating

Customer Rating
Based on 208 Reviews
Financial Health
Based on Texas Ratio: 11.85
Bank Fees
vs. Average
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vs. Average
Number of Locations
vs. Similar Institutions
Mobile Deposits
Mobile Deposits
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Quality of Mobile Services

Locations & Hours

Regions Bank Location Map
Regions Bank Location Map
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Most Helpful Customer Reviews

BethC's Profile Image

Reviewed by BethC

Feb 20th 2015

5 out of 5 marks

I Miss Regions So Much!

When i moved to utah, i was disappointed that no regions branches are in my area. I held off on closing my account for about a year because my experience with regions over several years was great. Now i'm reminded why. My current bank, bank of american fork, does not treat customers nearly as well as regions. When i had a purchase dispute a few years ago with a fraudulent vendor, regions acted as my ally and took care of the issue immediately and credited my account with kindness and responsiveness.

Even though it was a $20 dispute, they treated it with the respect of a $2,000 issue. My current bank has treated a recent dispute for the same amount ($20) with the same disrespect as the vendor who never mailed the item i ordered. First, they called the vendor and agreed to a compromise without asking me if it was okay, and now they're ignoring my requests for followup. The difference between the way regions made me feel like a valued customer and the way my current bank treats me is night and day.

Regions also took care of other issues with my account as they arose here and there, always with a prompt care for the fact that my money matters to me. If regions ever opens a branch in the salt lake city area, i will make a beeline to that location!

Is this review helpful? ▲ Yes 2 ▼ No 1

marie1022's Profile Image

Reviewed by marie1022

Jan 13th 2015

5 out of 5 marks

GREAT CUSTOMER SERVICE

I REALLY DIDN'T UNDERSTAND HOW TRULY IMPORTANT MY BANKING RELATIONSHIP ...I RECENTLY HAD A PROBLEM OCCUR WHILE TRYING TO PAY OFF MY READY ADVANCE, INSTEAD OF $6.94 I ACCIDENTALLY APPLIED $694.00(BAL. IN CKNG ACCT WAS ONLY $113.27...ALL DEBITS HAD CLEARED...STILL HAD A BAL OF 113.27 ...AFTER MY MISTAKE, I CALLED REGIONS AND SPOKE TO SEVERAL REPS...BECAUSE SOMEONE (NOT NAMING) MADE IT LOOK AS IF MY CHECKING WITHDRWL WAS DONE FIRST (MAJOR ERROR, OVERDRAFT OF $ 500 /CHGD $252 NSF...APPEAR...AFTER TALKING TO A NUMBER OF REPS/SUPERVISORS' PERMITTED TO CORRECT THIS AND PUT THE RIGHT BAL, BACK ON MY ACCT... (REFUNDED NSF FEES) OTHERWISE, I DEFINITELY WOULD BE LEAVING AFTER 22 YEARS...NEVER REALLY HAD A MAJOR PROBLEM WITH ANYONE AT REGIONS BANK..THEY ARE ALWAYS HELPFUL ...ESPECIALLY WHEN I DON'T HAVE MONEY TO THROW AROUND..ALWAYS POLITE..OF COURSE THEY COULD LOWER THEIR NSF FEES...$38 IS A LITTLE MUCH WHEN YOU OVERDRAW BY $2.00....I HOPE I NEVER HAVE TO LEAVE....SO FAR, SO GOOD ..I NOW UNDERSTAND HOW IMPORTANT A WORKING, UNDERSTANDING RELATIONSHIP REALLY IS...ALSO, I MADE THIS ERROR WHILE USING MY TABLET...NOW I STAY AWAY FROM THE TABLET AND ONLY USE MY COMPUTER TO MAKE TRANSFERS, ETC...THANKS TO REGIONS, I DIDN'T HAVE TO ARGUE EXCESSIVELY..I HOPE THIS CONTINUES AND I WILL ALWAYS FEEL THIS WAY ABOUT MY REGIONS BANK...THINGS COULD CHANGE, ALL IT TAKE IS 1 BAD REP....LOVE, LOVE, LOVE MY PREVIOUS EXPERIENCES..JUST REMEMBER (EVEN THE RICH PEOPLE) "ITS NICE TO BE IMPORTANT BUT IT IS ALWAYS IMPORTANT TO BE NICE"""" ALSO, IF PROBLEMS DO HAPPEN, IT'S GOOD TO BE ADAMANT BUT NOT AGGRESSIVE!!!

Is this review helpful? ▲ Yes 1 ▼ No 1

mull2008's Profile Image

Reviewed by mull2008

Mar 6th 2015

5 out of 5 marks

Excellent Service.

I have always had great experiences with Regions Bank. We have had our accounts there for over 8 years (personal, business and Heloc). It has a small bank feel where the bankers and tellers know you by name. They are always ready to assist. Never had any problems and would recommend to any business or person looking for big bank but small bank feel!

Is this review helpful? ▲ Yes 1 ▼ No 1

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Bank Rates

NAME RATE (APY) MIN TO EARN APY Min Deposit
Lifegreen Preferred Checking

0.01%

$0

$1,000

Lifegreen Preferred Checking

0.01%

$100,000

$1,000

Banking Fees

Type Fee National average
Monthly Inactivity

N/A

$7

Non-Sufficient Fund (Overdraft)

$35

$30

Stop Payment item

$36

$27

Return Deposit

$15

$13

Domestic Wire Transfer (Outbound)

$20

$22

Domestic Wire Transfer (Inbound)

$15

$9

Non-Bank ATM

$2.50

$1