Overall Rating

MyBankTracker rated Regions Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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Regions Bank Customer Review

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kendawg33's Profile Image

1 out of 5 marks

Reviewed by kendawg33

Jan 9th 2013

Absolutely Horrible

Customer service (once you could get someone on the phone) was absolutely absurd. Regions overdrafted me with monthly fees then claimed that a transaction (which i executed in person at a branch) did not happen, therefore they closed my account due to the overdraft and inactivity. I ended up having to cover the overdraft once again to stop collections and they told me "this is not burger king. " never ever again, steer clear from this horrible excuse of a bank!

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Lordhelpuspoorfolk's Profile Image

Reviewed by Lordhelpuspoorfolk

Mar 25th 2015

1 out of 5 marks

Head for the door

To think that we trust this bank with our hard earned money. These people are so untrained and ill-informed it makes your head spin. Personel turnover should be a red flag that this is a place to be avoided. You have been warned!

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whinds's Profile Image

Reviewed by whinds

Aug 22nd 2014

1 out of 5 marks

Worst Bank I Ever Dealt With

This bank is so terrible at customer service after years of being with them, that I finally pulled my checking & savings accounts & went to Chase bank who is wonderful! Unfortunately I still have a loan account through Regions.They lost a payment sent to them from Chase. (typical) and racked up tons of late charges on my account. When I asked them to please refund the charges after everything was cleared up. If something got lost in the mail it is not the banks error.

Wow, I don't want to give them even 1 star. Their customer service is NON-EXSISTENT!!!

Is this review helpful? ▲ Yes 3 ▼ No 1

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