Overall Rating

MyBankTracker rated Regions Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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Regions Bank Customer Review

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wrongfullytreated's Profile Image

1 out of 5 marks

Reviewed by wrongfullytreated

Sep 15th 2011

Horrible

This place makes me sick. The branch manager acts like she is 14. She is very condescending. They also sneak in a ton of things on your account. Make sure you tell the csr you want to opt out of overdraft protection. This only means that they cant charge a fee if you overdraft your account. They dont want you to know that of course, but thats how it is. Trust me noone at this branch will take the time to explain anything. This is the most awful customer service i have seen in a very very very long time.

I would never dream of talking to someone much less a customer the way the branch manager did. The csr is a piece of work herself. Easy when the branch manager is full of it. You know what they say, lead by example, right? Good thing i moved and no longer have to deal with these uneducated fools. Furthermore, i will never ever bank with regions if thats the kind of person they choose to represent their bank! Sick. Kind of makes me want to throw up! Ciao!

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Other Regions Bank Reviews

LoupJr's Profile Image

Reviewed by LoupJr

May 4th 2015

1 out of 5 marks

This site is useless

I'm trying to find a telephone number to my local branch. No good info on this page. I called the 800 number and they're no help, either. I've NEVER been a Regions fan. This just cements my view.

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Bnd2012's Profile Image

Reviewed by Bnd2012

Apr 1st 2015

1 out of 5 marks

What an awful team !

Had over a month and a half to close my house and kept pushing the dates further and further because they slacked and couldn't get their shit together!! Told me all kinds of different numbers and then all kinds of excuses just to cover theirselves. Will NEVER use this bank again for a mortgage and would encourage nobody to use Todd cowart or his team! Worst experience I have ever had and would make me never want to buy a house again.

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