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Regions Bank Customer Review

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Ashley0921's Profile Image

1 out of 5 marks

Reviewed by Ashley0921

Jan 27th 2012

Horrible

Regions bank will nickel and dime you all they can.

My Husband and I recently stopped using them as our main bank because of the way their system is set up. If you have a direct deposit incoming along with other pending transactions, they will allow all pending transaction to post first allowing you to possibly go into the negative, charging you 36 dollars for every transaction. And have your direct deposit post the very same day.

Recently which was the final straw for me, I checked my account today to notice it was negative 44 dollars. My husband and I only use that account for redbox rentals and keep very little money in it. So there was 12 dollars in our account last night, we forgot about an automatic transfer to our savings account of 20.00 dollars , making our account negative 8 dollars, regions then proceeds with the NSF fee of 36.00, for a final amount of NEGATIVE 44 dollars. Called the main regions number to explain what happened and in the end, since it wasnt bank error they were only going to refund half. 18 dollars.

So I am just OUT another 18 dollars from this bank.... I dont understand why they even allowed it to go through in the first place being that it was from one of my accounts to another one.. Not an understand bank of mistakes in the slightest. ALSO since we no long use that account for direct deposit they are now charging 10 dollars a month as a user fee. WTH.

Sincerely,

PISSED CUSTOMER

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Other Regions Bank Reviews

wdevaughn's Profile Image

Reviewed by wdevaughn

Oct 4th 2014

1 out of 5 marks

Banking Fees-Senior Citizens

I recently found out that regions bank has been charging a monthly service on my elderly parents account and they have had deposit deposit on their accounts for years. Take better care of our senior citizens.

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jennyfromtheblock's Profile Image

Reviewed by jennyfromtheblock

Oct 4th 2014

5 out of 5 marks

Great Service & Staff!

I love the regions on college st. In downtown auburn. It is a very busy branch but everyone is always friendly & helpful.

Is this review helpful? ▲ Yes 1 ▼ No 0

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