Regions bank will nickel and dime you all they can.
My Husband and I recently stopped using them as our main bank because of the way their system is set up. If you have a direct deposit incoming along with other pending transactions, they will allow all pending transaction to post first allowing you to possibly go into the negative, charging you 36 dollars for every transaction. And have your direct deposit post the very same day.
Recently which was the final straw for me, I checked my account today to notice it was negative 44 dollars. My husband and I only use that account for redbox rentals and keep very little money in it. So there was 12 dollars in our account last night, we forgot about an automatic transfer to our savings account of 20.00 dollars , making our account negative 8 dollars, regions then proceeds with the NSF fee of 36.00, for a final amount of NEGATIVE 44 dollars. Called the main regions number to explain what happened and in the end, since it wasnt bank error they were only going to refund half. 18 dollars.
So I am just OUT another 18 dollars from this bank.... I dont understand why they even allowed it to go through in the first place being that it was from one of my accounts to another one.. Not an understand bank of mistakes in the slightest. ALSO since we no long use that account for direct deposit they are now charging 10 dollars a month as a user fee. WTH.
Recently, I had noticed unreasonable amounts of hold time on Certified checks from another local bank. But nothing could have prepared me for the Thievery by Bank that I am currently experiencing...I deposited $30,000 into my Regions Bank from another personal account in another local (Nashville) bank. I can see the funds were taken out of the first bank and yet 5 days later, the thieves at Regions have charged me a $72 overdraft and are still showing that I am 'overdrawn".
I will be in their office Monday morning...I will never ever cross their threshold again...I am disappointed but I must get out of their bank.
Regions Bank, in my opinion, seems like it deliberately does not list all of my transactions in the "Pending Transactions" just so it can have a reason to charge me an overdraft fee because I do not have an account with a significant amount of excess funds in it and hoped I could get a small amount of help until the next month with minimal fees. I also feel that someone thinks I am going to use the money they do not show as being deducted for new transactions. A situation has already arisen when I was charged NSF fees that I would not have been charged if the normal procedure the bank had been using since the account was opened had been used on that particular day. I was given a partial refund of the fees, but I was still out of $35.00 that I should not have been. Also, I was told that I was eligible for Standard Overdraft Protection, but all checks I wrote were returned. On top of that, they were returned a total of three (3) times costing me over $300 - again, a set of fees that should not have been. So, this bank is not on my good side, not that it really matters. And, it can never do anything that will change the way I feel. I have already stated to the BBB that I will never be satisfied with the bank's decision - and, I am still not satisfied, even after the partial refund.