My husband and I have a joint account for his direct deposit paychecks. He goes to buy something today and he can't run debit because his "pin number is corrupt". Well my husband is at work and I called customer service to try to fix this and apparently I CANNOT do it. He HAS to do it. And it's something called a "pin reminder". Well, I have had nothing but problems with this bank and think it's time for a change. If you can refer me to a good bank, please leave me a message. Thanks.
This has been my worst banking experience over the last few years. I have been with them for over 20 years and the respect and customer service i get from the bank and this branch -------20. BAD, BAD, BAD. going to credit union! At least they treat like a human.