My husband and I have a joint account for his direct deposit paychecks. He goes to buy something today and he can't run debit because his "pin number is corrupt". Well my husband is at work and I called customer service to try to fix this and apparently I CANNOT do it. He HAS to do it. And it's something called a "pin reminder". Well, I have had nothing but problems with this bank and think it's time for a change. If you can refer me to a good bank, please leave me a message. Thanks.
I went to the drive thu and when I got my receipt I noticed that the teller wrote "Remember you are wonderful" in orange highlighter. Really made my day!!!!!!!!
So I keep up with account regularly. I checked online banking made sure everything had processed. My account had a positive balance the next charge is 216.00 in overdraft fees. No one can tell me exactly how this occurred. And of course there is no compensation. I worked 84 hours in one week only to have it swindled away be REGIONS BANK!!! Thank you regions, I will gladly take my business elsewhere.