My husband and I have a joint account for his direct deposit paychecks. He goes to buy something today and he can't run debit because his "pin number is corrupt". Well my husband is at work and I called customer service to try to fix this and apparently I CANNOT do it. He HAS to do it. And it's something called a "pin reminder". Well, I have had nothing but problems with this bank and think it's time for a change. If you can refer me to a good bank, please leave me a message. Thanks.
This bank is holding my dead fathers money insisting they need more documentation other than a DEATH CERTIFICATE?!!!!
They want me to spend 3000.00 on an attorney to collect $700.00.
I REALLY DIDN'T UNDERSTAND HOW TRULY IMPORTANT MY BANKING RELATIONSHIP ...I RECENTLY HAD A PROBLEM OCCUR WHILE TRYING TO PAY OFF MY READY ADVANCE, INSTEAD OF $6.94 I ACCIDENTALLY APPLIED $694.00(BAL. IN CKNG ACCT WAS ONLY $113.27...ALL DEBITS HAD CLEARED...STILL HAD A BAL OF 113.27 ...AFTER MY MISTAKE, I CALLED REGIONS AND SPOKE TO SEVERAL REPS...BECAUSE SOMEONE (NOT NAMING) MADE IT LOOK AS IF MY CHECKING WITHDRWL WAS DONE FIRST (MAJOR ERROR, OVERDRAFT OF $ 500 /CHGD $252 NSF...APPEAR...AFTER TALKING TO A NUMBER OF REPS/SUPERVISORS' PERMITTED TO CORRECT THIS AND PUT THE RIGHT BAL, BACK ON MY ACCT... (REFUNDED NSF FEES) OTHERWISE, I DEFINITELY WOULD BE LEAVING AFTER 22 YEARS...NEVER REALLY HAD A MAJOR PROBLEM WITH ANYONE AT REGIONS BANK..THEY ARE ALWAYS HELPFUL ...ESPECIALLY WHEN I DON'T HAVE MONEY TO THROW AROUND..ALWAYS POLITE..OF COURSE THEY COULD LOWER THEIR NSF FEES...$38 IS A LITTLE MUCH WHEN YOU OVERDRAW BY $2.00....I HOPE I NEVER HAVE TO LEAVE....SO FAR, SO GOOD ..I NOW UNDERSTAND HOW IMPORTANT A WORKING, UNDERSTANDING RELATIONSHIP REALLY IS...ALSO, I MADE THIS ERROR WHILE USING MY TABLET...NOW I STAY AWAY FROM THE TABLET AND ONLY USE MY COMPUTER TO MAKE TRANSFERS, ETC...THANKS TO REGIONS, I DIDN'T HAVE TO ARGUE EXCESSIVELY..I HOPE THIS CONTINUES AND I WILL ALWAYS FEEL THIS WAY ABOUT MY REGIONS BANK...THINGS COULD CHANGE, ALL IT TAKE IS 1 BAD REP....LOVE, LOVE, LOVE MY PREVIOUS EXPERIENCES..JUST REMEMBER (EVEN THE RICH PEOPLE) "ITS NICE TO BE IMPORTANT BUT IT IS ALWAYS IMPORTANT TO BE NICE"""" ALSO, IF PROBLEMS DO HAPPEN, IT'S GOOD TO BE ADAMANT BUT NOT AGGRESSIVE!!!