This place makes me sick. The branch manager acts like she is 14. She is very condescending. They also sneak in a ton of things on your account. Make sure you tell the csr you want to opt out of overdraft protection. This only means that they cant charge a fee if you overdraft your account. They dont want you to know that of course, but thats how it is. Trust me noone at this branch will take the time to explain anything. This is the most awful customer service i have seen in a very very very long time. I would never dream of talking to someone much less a customer the way the branch manager did. The csr is a piece of work herself. Easy when the branch manager is full of it. You know what they say, lead by example, right? Good thing i moved and no longer have to deal with these uneducated fools. Furthermore, i will never ever bank with regions if thats the kind of person they choose to represent their bank! Sick. Kind of makes me want to throw up! Ciao!
When you instruct a bank to transfer funds from a savings account to a checking account to cover small overages, but they fail to follow instructions, then consequently generate Fee Income. When your bank places your checking deposits in â??Pending Transactionsâ?? so that three days worth of "Pending Transactions" can clear in size order from greatest amount to smallest amounts without consideration of accurate real time date and time stamps of each transaction event, just to generate Fee Income. When your bank re-dates Pending Transactions to cover their actions. When all these things occur on the last two business days of a calendar year, and cannot be reconciled until the following year, just to offset their actual current losses, where without this strategy, would have reported earnings less than expected. When a financial institution totally disregards a Landmark law suite setting legal precedent ruling against such practices, then boldly carries on. Now...that is a bank!
I deposit 26,0000 dollars into my account , I wrote out the wrong amount on the for 48.00 but at the place where u write forty eight hundred was correct , I also wrote wrong date on check . The cashiers made fun of me and I told her to destroy check . Instead she cashed it later .. Now someone is using my bank vise checking card to charge things on . The police reports don't even match with what the tellers states nor does it match my bank statement .. I was told by Munford police chief that the bank did nothing wrong . I told him your report on interviews with the bank employees , witch he left all names out of the report may I add , does not match my bank statement as to what tellers t said happened . I can not give them a 0 so If I could I would .. this will not post in Munford Tn. a 1 star is a - not a c