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B+
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Regions Bank Customer Review

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cmischke's Profile Image

4 out of 5 marks

Reviewed by cmischke

Jan 9th 2012

I thought Regions was great until they jumped on the big-bank bandwagon and started to charge $4/mo to use a debit card

I had been with Regions for 6 years. When they decided to jump on the big-bank bandwagon and start charging me $4/mo to use my debit card, I decided to start shopping around. I switched to on-line banking; it is a much better deal. Regions back-tracked on their $4 charge, but by that time it was too late. I had already seen the grass was greener elsewhere. I would probably still be with Regions had they not tried their little $4 charge!

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Other Regions Bank Reviews

whinds's Profile Image

Reviewed by whinds

Aug 22nd 2014

1 out of 5 marks

Worst Bank I Ever Dealt With

This bank is so terrible at customer service after years of being with them, that I finally pulled my checking & savings accounts & went to Chase bank who is wonderful! Unfortunately I still have a loan account through Regions.They lost a payment sent to them from Chase. (typical) and racked up tons of late charges on my account. When I asked them to please refund the charges after everything was cleared up. If something got lost in the mail it is not the banks error.

Wow, I don't want to give them even 1 star. Their customer service is NON-EXSISTENT!!!

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momoftwo's Profile Image

Reviewed by momoftwo

Aug 13th 2014

1 out of 5 marks

This bank Lies!!!!

If I could give this bank negative stars I would! Only gave it one star because it would not let me leave the stars empty! We are not customers, thankfully, but we purchased a vehicle from someone that is their customer and got horrible service. First we were told that our check was fraud, which it was not. They refused to give the check back to the customer(which after calling one of the main branches) I have learned that is the normal procedure. They didn't send it to the fraud dept., which one would think if it fraud and you don't want to return that's where it would go. No, instead they processed it and told their customer it would take 7-10 days for the money to get into the account. Not sure how a fraud check all of the sudden is good to proceed with. But anyway, after a week and a half of the run around with these people, the money magically appears in his account. Also, they said the money would be in the account on a Monday, then Tuesday morning before the bank even opens the gentleman who we bought the vehicle from gets an email saying the money is there. I would NEVER use this bank and would highly recommend anyone to NOT use it either!!! The lie, they are very rude, and they hold onto money to make interest on it or whatever else it is they are doing with it! DO NOT BANK WITH THEM!!!!!!!!

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