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B+
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Mobile Deposits
Mobile Banking

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Regions Bank Customer Review

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disapointed's Profile Image

1 out of 5 marks

Reviewed by disapointed

May 8th 2012

Regions Bank Does Not Record Purchases On Atm Or Debit Card In Order They Actually Occured.

My husband and i keep track of our spending/accounts through regions new "mobile banking" and online banking. I have never seen so many errors in my life! The first problem was when i checked the account it said that we were over drawn 240 dollars, in disbelief i refreshed the page and no change! After some investigation i find that they charged us twice for every transaction made since we deposited a check. I log out and log back in to find that it says that we are 17 dollars overdrawn.

Strangely regions changed the dates that transactions were delayed and withdrawn on a later date.. Specifically 4 days later than when it was made. Leaving us with 4 days of thinking we had more money than we did. I always pay attention to pending transactions and it said that they had gone through. There are 5 over drafted transactions costing 36. 00 for each one. Even though they are under $5 each. Unfortunately.. I am one of the many.

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Other Regions Bank Reviews

car2tennaolcom's Profile Image

Reviewed by car2tennaolcom

Oct 19th 2013

1 out of 5 marks

Horrific of late

Recently, I had noticed unreasonable amounts of hold time on Certified checks from another local bank. But nothing could have prepared me for the Thievery by Bank that I am currently experiencing...I deposited $30,000 into my Regions Bank from another personal account in another local (Nashville) bank. I can see the funds were taken out of the first bank and yet 5 days later, the thieves at Regions have charged me a $72 overdraft and are still showing that I am 'overdrawn".

I will be in their office Monday morning...I will never ever cross their threshold again...I am disappointed but I must get out of their bank.

Is this review helpful? ▲ Yes 7 ▼ No 0

momheckler's Profile Image

Reviewed by momheckler

Nov 12th 2014

1 out of 5 marks

Communication

Your customer service number is a joke. What makes the people in charge of this system think a person will hold for 8 minutes in order to ask a question of someone in a specific branch of your organization? I don't mind so much pushing buttons ordered by a machine if there is a hope of being connected to a person when i push the appropriate button, but your system is ridiculous!

Is this review helpful? ▲ Yes 1 ▼ No 0

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