MyBankTracker rated Regions Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
My husband and i keep track of our spending/accounts through regions new "mobile banking" and online banking. I have never seen so many errors in my life! The first problem was when i checked the account it said that we were over drawn 240 dollars, in disbelief i refreshed the page and no change! After some investigation i find that they charged us twice for every transaction made since we deposited a check. I log out and log back in to find that it says that we are 17 dollars overdrawn.
Strangely regions changed the dates that transactions were delayed and withdrawn on a later date.. Specifically 4 days later than when it was made. Leaving us with 4 days of thinking we had more money than we did. I always pay attention to pending transactions and it said that they had gone through. There are 5 over drafted transactions costing 36. 00 for each one. Even though they are under $5 each. Unfortunately.. I am one of the many.
Had over a month and a half to close my house and kept pushing the dates further and further because they slacked and couldn't get their shit together!! Told me all kinds of different numbers and then all kinds of excuses just to cover theirselves. Will NEVER use this bank again for a mortgage and would encourage nobody to use Todd cowart or his team! Worst experience I have ever had and would make me never want to buy a house again.
To think that we trust this bank with our hard earned money. These people are so untrained and ill-informed it makes your head spin. Personel turnover should be a red flag that this is a place to be avoided. You have been warned!