My husband and I keep track of our spending/accounts through Regions new "mobile banking" and online banking. I have never seen so many errors in my life! The first problem was when I checked the account it said that we were over drawn 240 dollars, in disbelief I refreshed the page and no change! After some investigation I find that they charged us twice for every transaction made since we deposited a check. I log out and log back in to find that it says that we are 17 dollars overdrawn.
Strangely Regions changed the dates that transactions were delayed and withdrawn on a later date.. specifically 4 days later than when it was made. leaving us with 4 days of thinking we had more money than we did.
I always pay attention to pending transactions and it said that they had gone through..
There are 5 over drafted transactions costing 36.00 for each one. Even though they are under $5 each.
Unfortunately.. I am one of the many ...
This has been my worst banking experience over the last few years. I have been with them for over 20 years and the respect and customer service i get from the bank and this branch -------20. BAD, BAD, BAD. going to credit union! At least they treat like a human.