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B+
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1,698
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Regions Bank Customer Review

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disapointed's Profile Image

1 out of 5 marks

Reviewed by disapointed

May 8th 2012

Regions Bank does not record purchases on ATM or Debit Card in order they actually occured.

My husband and I keep track of our spending/accounts through Regions new "mobile banking" and online banking. I have never seen so many errors in my life! The first problem was when I checked the account it said that we were over drawn 240 dollars, in disbelief I refreshed the page and no change! After some investigation I find that they charged us twice for every transaction made since we deposited a check. I log out and log back in to find that it says that we are 17 dollars overdrawn.

Strangely Regions changed the dates that transactions were delayed and withdrawn on a later date.. specifically 4 days later than when it was made. leaving us with 4 days of thinking we had more money than we did.

I always pay attention to pending transactions and it said that they had gone through..

There are 5 over drafted transactions costing 36.00 for each one. Even though they are under $5 each.

Unfortunately.. I am one of the many ...

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Other Regions Bank Reviews

robt1952's Profile Image

Reviewed by robt1952

Jul 21st 2014

1 out of 5 marks

closing my account

This has been my worst banking experience over the last few years. I have been with them for over 20 years and the respect and customer service i get from the bank and this branch -------20. BAD, BAD, BAD. going to credit union! At least they treat like a human.

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ouchtheygotme2's Profile Image

Reviewed by ouchtheygotme2

Jul 17th 2014

1 out of 5 marks

Returned Internastional wire

spent hours tracing an international wire Regions wont provide documentary evidence they returned it So my usual reply to them is YOU STOLE MY MONEY!

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