My husband and I keep track of our spending/accounts through Regions new "mobile banking" and online banking. I have never seen so many errors in my life! The first problem was when I checked the account it said that we were over drawn 240 dollars, in disbelief I refreshed the page and no change! After some investigation I find that they charged us twice for every transaction made since we deposited a check. I log out and log back in to find that it says that we are 17 dollars overdrawn.
Strangely Regions changed the dates that transactions were delayed and withdrawn on a later date.. specifically 4 days later than when it was made. leaving us with 4 days of thinking we had more money than we did.
I always pay attention to pending transactions and it said that they had gone through..
There are 5 over drafted transactions costing 36.00 for each one. Even though they are under $5 each.
Unfortunately.. I am one of the many ...
So I keep up with account regularly. I checked online banking made sure everything had processed. My account had a positive balance the next charge is 216.00 in overdraft fees. No one can tell me exactly how this occurred. And of course there is no compensation. I worked 84 hours in one week only to have it swindled away be REGIONS BANK!!! Thank you regions, I will gladly take my business elsewhere.
I went there to withdraw from my business account because I was sent there from another branch. The branch manager refused to give me service and when I asked him why I cannot withdraw from my account, he had no reason. He told me to go back to the branch who sent me there. No reason, No Apology. I am gonna close my business account soon. The branch who do not know how to treat customer is located at
3001 Airport Blvd Mobile, AL, 36604.