Regions Bank has had horrible customer service since the day I opened my account. I took out a loan from Regions and the terms were terrible, but I was young and didn't know any better. When finally trying to settle this loan they dragged their feet and passed my paperwork around to four different people, each one worse at getting back to me than the last. I submitted a check to pay off the loan and weeks later still haven't heard back from them... worst bank ever!
I am and was, at least for another 30 days a customer at regions for 15 years, They are closing my acct,
I have over 6 figures in Bank, I have never bounced a check, Savings, checking , you name it. And i get a call that my accounts will be closed in 30 days. Any funds will be mailed to me at that time. NO REASON
AT ALL, Opened my childrens first accounts there, Saved money in there name for college, have a buisness acct, Never had a problem. Local Mgr. said she hated to call me, And there never is a reason,
and she could not find out one, If there was one, ??????????? . Hows that for a Friday afternoon
SHOCKER, 15 years from when I opened my first acct with them !!!! I know everyone in Branch by there first name, I hate to see it, and say it, I hope the employees do Well, But for the Bank, I hope they Go under, But we all know that won;t happen .
I have being with this branch for about 7 or 8 years, never had an issue with them , my personal banker Mary has always treated us like if we owned the bank. My kids , wife, and self have our personal and business accounts with this branch , and they have always gone out of their ways to make sure we are satisfied . I have nothing negative to say about their service