Overall Rating

MyBankTracker rated Regions Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.

B+

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Regions Bank Customer Review

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Kevin B's Profile Image

1 out of 5 marks

Reviewed by Kevin B

Jan 5th 2012

Terrible

Regions Bank has had horrible customer service since the day I opened my account. I took out a loan from Regions and the terms were terrible, but I was young and didn't know any better. When finally trying to settle this loan they dragged their feet and passed my paperwork around to four different people, each one worse at getting back to me than the last. I submitted a check to pay off the loan and weeks later still haven't heard back from them... worst bank ever!

Is this review helpful? ▲ Yes 1 ▼ No 0

Other Regions Bank Reviews

Lordhelpuspoorfolk's Profile Image

Reviewed by Lordhelpuspoorfolk

Mar 25th 2015

1 out of 5 marks

Head for the door

To think that we trust this bank with our hard earned money. These people are so untrained and ill-informed it makes your head spin. Personel turnover should be a red flag that this is a place to be avoided. You have been warned!

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whinds's Profile Image

Reviewed by whinds

Aug 22nd 2014

1 out of 5 marks

Worst Bank I Ever Dealt With

This bank is so terrible at customer service after years of being with them, that I finally pulled my checking & savings accounts & went to Chase bank who is wonderful! Unfortunately I still have a loan account through Regions.They lost a payment sent to them from Chase. (typical) and racked up tons of late charges on my account. When I asked them to please refund the charges after everything was cleared up. If something got lost in the mail it is not the banks error.

Wow, I don't want to give them even 1 star. Their customer service is NON-EXSISTENT!!!

Is this review helpful? ▲ Yes 3 ▼ No 1

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