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CrystalArk's Profile Image

1 out of 5 marks

Reviewed by CrystalArk

Dec 1st 2011

Too big for its britches, 3 times fraud this year : my debit card, nsf charges took 6 months to clear!

Moved down South to small town with 2 major national banks to choose from. Parents had all their accounts at Regions for 20 some years, so decided to transferred my funds to open a regions account. Told best to link a savings account to my Green life account to eliminate any NSF charges. Would cost only $7 per charge, v.s. $35 nsf charge. Did not believe I would ever need these fees. Boy was I wrong. It seems Regions has poor atm security on their Debit card usage. Not only was my checking / debit card scammed in another state that I had not been to in over 2 years. My debit card was hit 3 times in less than a year! Other friends in

my town and other near by towns were hit with this fraud as well. I was told this by an Regions associate whom called me one evening, asking if I was purchased an X amount at a certain retail store in Florida. No, I was having coffee 3 miles from home in another state far away from Florida. I had not been to Florida for over 2 years. This associate waited over 45 mins., before notification of this theft. This person told me that several debt card hits were made to several people with the same zip code as mind. Near by zipcodes were also fraud by these same theives in Florida. Some fraud transactions were at Airport ATMs, while others were at various Florida Wells Fargo ATMS. For me, this was the third and final blow. I wanted close my account, and this Regions associate only was interested in sending me a new debit card. NO, no way I told them. I was this account closed now. I was then told I could only close down the debit card, as there would be some possible nsf charges to my account, until Regions could verify my transactions history. I had been down this road 2 times before, with each taking anywhere from 2 to 6 months to clear things up. One time $200 was taken out of my account, as another time it was $1200 taken out by thieves. The first time I was traveling in a pacific state, not able to add funds to a Region branch. Adding funds online took for ever.

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palfaro38's Profile Image

Reviewed by palfaro38

Sep 10th 2014

1 out of 5 marks

Very Bad Financial Advice

I am a customer of regions for years and a few days ago was contacted by mr. Peter [Redacted] ( champions gate branch - regions bank) offering me a credit card. I told him that i couldn't afford another credit card. He was checking probably my profile with the bank and at that time, and told me that he knew that i had a personal loan with regions with a fixed interest. He could get me a credit card with 0 % to transfer the balance of my personal loan to that new credit card with 0 % for 12 months.

He also explained to me that once open the credit card the balance in my personal loan would be transferred automatically to this new credit card. He did open the credit card but the balance was never transferred. I waited a few days and asked peter yelverton about it and he said that he was about to call me to let me know that the transferred is not possible because " both loans belongs to the same institution".

Of course he knew that from the beginning and he still sold me a credit card that i don't need. Later he advised me that i can go to any business that i know and pay with the credit card and asked the business to give me the cash to pay off my personal loan. I can not believe that a "financial adviser" told me that. I am completely unsatisfied with this person and with the bank. They sold me something that i don't need and lied to me to probably get his commissions.

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pamelas2's Profile Image

Reviewed by pamelas2

Sep 8th 2014

1 out of 5 marks

Creative/deceptive Accounting Makes Stealing Your Money Legal

They are liars, cheats and thieves. They hold your deposit (even a cash deposit) even though your online account shows that the deposit has been credited to your account, and it shows the amount of the deposit in your available funds, and then they put through all other transactions instantly, refusing to utilize your deposit (made in cash, showing under "available balance"), just so they can charge you $36/item overdraft fees.

Then these fees pretty much negate your deposit, eat it all up, so that any other transactions you perform, confident you have deposited enough to cover everything, are paid out but charged $36/item overdraft fees. In three days, regions charged me $324 in overdraft fees, putting me into a negative balance, even though i should have had a couple of hundred dollars left in the account.

I confronted the manager of my branch, accused her of "creative accounting" and "deceptive accounting prctices" and she just signed and rolled her eyes, like i was too stupid to understand. Yeah, like i would want to pay a $36 overdraft fee for a $4. 99 charge on amazon! These people have found a legal way to steal your money! Beware!!!

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