MyBankTracker rated Regions Bank based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
Long story short! I read these horrible reviews... Then i opened an account (yes stupid me! ) i thought to myself, no bank can honestly be that bad. Can they? Yes..Oh yes they can. I'm not one to air "dirty laundry. " but i will tell you this.. In two weeks, two weeks mind you.. They managed to mess up my savings and checking. Charged me two nsf fees (which in fairness to them they did refund ) saying "this is very unusual. Blah blah blah." but then...
They proceeded to put a "hold" on my account... (which i didn't even know about until i called them) when they put a hold on an account the account holder is welcome to make deposits.. But cant do anything else. Cant use a debit card. Cant make a withdrawal. Literally. Nothing. They say this is done to protect your account. Lol.. Really? Seriously?
Not to mention.. Messing up two check orders back to back. Like i said in the beginning.. This is my fault for not trusting the reviews i read.Take it from me. Do yourself a favor. Believe these reviews... People including me aren't wasting time signing up to post reviews just for the fun of it. Oh. I almost forgot! Regions charges $25 per account (savings and checking) if you close your account within six months!
I thought I would start banking more at Regions. Right now it is our secondary bank. I HATE the 800 phone number. Why can we not speak with the people we will be working with here in town. Really???? Then you have to jump through the automated system hoops to get a real person. Really??? I might need to go back to PNC.
Slow. Inept. After waiting on the phone for 20 minutes, spent another 30 retrieving a growing list of requirements for a basic request on my business account. After supplying a great amount of personal information, social, and Fed. Tax ID number--not to mention particulars that only I THE CARDHOLDER could know, I was referred to the local branch--THE SAME ONE THAT TOLD ME I COULD DEAL WITH THIS ONLINE. Security is important, BUT THE HURDLES PRESENTED BY REGIONS ARE ABSURD! If you call the 800 number in Birmingham...business credit support, I pray you don't get Brad. He does not know what he is doing and wasted my time. I maintain a $20,000 balance as well as a line of credit and business Visa. NOT ANY MORE REGIONS. I'm done!