Overall Rating

C
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Sandy Spring Bank Report Card

Overall rating score 39%
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Mobile Banking

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Sandy Spring Bank Customer Review

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sid b's Profile Image

1 out of 5 marks

Reviewed by sid b

Jan 4th 2011

they advertise themselves as the greatest bank in history for small business, that can be nothing further from the truth

this bank comes and visits your business repeatedly to get your business, than after you switch they do absolutely nothing for you in the way of small loans or lines of credit. the worst experience we ever had with a bank, and we make money. god help those who do not.

Is this review helpful? ▲ Yes 2 ▼ No 0

Other Sandy Spring Bank Reviews

Bueller's Profile Image

Reviewed by Bueller

Mar 28th 2014

1 out of 5 marks

Best Bank at City Walk in Sandy Springs-incompetent staff!

The Best Bank at Hammond Drive-City Walk shopping center has an incompetent staff. Incorrect information is the norm. The staff is also unable to perform even the most basic functions such as ordering checks and debit cards. I had to go to another branch-twice- to get my checks and debit card ordered correctly.

For months, when my account was new, I was told that my government paychecks would not clear and funds not be available for 5 days because my deposit was over $1500 (by $83.) After months of being inconvenienced I was told by a teller that was only temporarily assigned to this branch that government checks are always exempt of this policy and that my check would be clear within 24 hours.

I asked him why he was the only person on staff that knew this. He was obviously embarrassed and simply shrugged his shoulders.

Even upper management is incompetent. After struggling with the personnel at this branch for months I called 2 regional managers a total of 4 times. No response.

Best Bank? Umm, no. Slow-learner/Unprofessional Bank, yes.

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airpark's Profile Image

Reviewed by airpark

Feb 13th 2014

5 out of 5 marks

Excellent

I deal with the Air Park branch and they are very easy to work with. Their online is a bit hard to get started with due to their security process,however; once you get started, it is easy.

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