MyBankTracker rated Simple based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I've been looking for a banking tool like this for ages, and i can't express how happy i am with the free structure (free) and transparency into how that works (the float as compared to mint's ad supported model). The ios app is amazing, everything has been great so far. Had a few questions and called customer support today and spoke to ryan in portland and he was able to both help me with my questions and explain the whys and hows behind what is currently available and what is coming down the pipe. Never in my life have i had an api conversation with a financial services representative. I'm very impressed - no complaints here.
Looks like the simple team actually had gone through the pains that normal people experience with traditional banking solutuions. Simple gives full controll over your money.
I've been a member for close to a year now. It's been really an enjoyable experience. The customer service is superbly friendly. They make you feel very welcome. The bank is an online/app only bank. No local branches. But that really just adds to the beauty of simple bank. It really is simple. It's a pleasure to use them as my main bank. I would not suggest using them as one's sole bank, definitely have a local secondary, but with that said--it makes an awesome primary.