MyBankTracker rated Simple based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I've been looking for a banking tool like this for ages, and i can't express how happy i am with the free structure (free) and transparency into how that works (the float as compared to mint's ad supported model). The ios app is amazing, everything has been great so far. Had a few questions and called customer support today and spoke to ryan in portland and he was able to both help me with my questions and explain the whys and hows behind what is currently available and what is coming down the pipe. Never in my life have i had an api conversation with a financial services representative. I'm very impressed - no complaints here.
I've run the gamut of issues you can present to a bank, as freelancer with irregular income - I am the worst. What sets Simple a part from other banks, even comparable internet banks, is that they are proactive and communicate with you! I got a message today about my name being misspelled by a check issuer, and ended up having a very friendly chat where a cat picture was exchanged. I am so charmed that I am leaving a review wherever I can. They absolutely deliver on their promise: it's simple. Simple in the good way. Operated by human beings - good human beings. I am chucking my interest bearing Charles Schwab account, which has better perks, because I've never actually felt a genuine connection to a service provider the way I feel for Simple.
Simple feels like your personal banker in your pocket. Support staff are always ready to help you. There is no getting transferred 4 times to somebody in india that can barely speak english.