MyBankTracker rated Simple based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank.
I've been looking for a banking tool like this for ages, and i can't express how happy i am with the free structure (free) and transparency into how that works (the float as compared to mint's ad supported model). The ios app is amazing, everything has been great so far. Had a few questions and called customer support today and spoke to ryan in portland and he was able to both help me with my questions and explain the whys and hows behind what is currently available and what is coming down the pipe. Never in my life have i had an api conversation with a financial services representative. I'm very impressed - no complaints here.
I use Simple and it is simply the best online bank I've ever used. The mobile app is simple and sleek, and the number of ATM's available in Manhattan is great. Although, if you don't live in a dense place like Manhattan, the number of atm locations go down quite a bit.
Simple feels like your personal banker in your pocket. Support staff are always ready to help you. There is no getting transferred 4 times to somebody in india that can barely speak english.