Overall Rating

B
Grade

State Farm Bank Report Card

Overall rating score 59%
Customer Rating
Financial Health
Bank Fees
Bank Rates
Mobile Deposits
Mobile Banking

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State Farm Bank Customer Review

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Tim K's Profile Image

5 out of 5 marks

Reviewed by Tim K

Jan 14th 2011

Other State Farm Bank Reviews

JOEJOE's Profile Image

Reviewed by JOEJOE

Mar 5th 2014

1 out of 5 marks

WORST BANK EVER DELT WITH

** BEWARE** : IN MY OPINION THIS IS THE WORST BANK ANYONE COULD EVER CHOOSE TO DO BUSINESS WITH !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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csbarbosa's Profile Image

Reviewed by csbarbosa

Feb 13th 2014

2 out of 5 marks

Worst Customer Service ever

I deposited 2 checks via the mobile deposit and the system denied one as a "duplicate." the checks were from the same bank, but different amounts and different check numbers. I called them the same day, but they were having technical difficulties with the system that approves the deposits. I was instructed to call the next day. Well, I did call back !! The representative was useless. she indicated that the department that approves the deposits had gone home already and I had to call again the next day. I asked for the supervisor and she asked me if I wanted to speak to a Banking Specialist - a representative that can do more than her and knows more. Well, imagine that !! The Specialist suggested I deposit the check again instead of calling a third time. I guess my time is not valuable to SF Bank since thy just expect me to call back everyday to keep their employes working everyday. I will NEVER do any more business with this bank ever again.

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